Zeus Kerravala

Despite all the hype, ChatGPT can be a valuable tool for certain things. But it lacks the business-grade functionality to power mission-critical applications. Aware of the limits of ChatGPT, some companies are harnessing the power of generative AI to help transform business operations. Dialpad announced it has launched DialpadGPT, which it describes as “a domain-specific […]

At this year’s SIGGRAPH 2023 conference in Los Angeles, NVIDIA made a series of announcements that highlight the company’s innovations, particularly in the field of generative artificial intelligence (AI) and graphics. Five years ago, NVIDIA introduced RTX, enabling real-time ray tracing with graphics processing units (GPUs) through AI. Not long after, it launched GauGAN, an […]

RingCentral has broadened its collaboration platform through the acquisition of select assets from Hopin, an online audience engagement technology provider. This acquisition includes Hopin’s flagship Events platform and Session product, signaling a strategic move by RingCentral to bring customers more dynamic, interactive video solutions through virtual events. For more information, also see: Digital Transformation Guide Hopin […]

On July 26, a packed Javits Center gathered to hear keynotes and sessions billed as “The cloud event for everyone.” I attended the AWS Summit and I’ll share my key takeaways – all focused on AI in some form. Swami Sivasubramanian, VP of Database, Analytics, and Machine Learning at AWS, delivered the keynote. I think […]

I read an interesting eBook on emerging WAN trends from ThousandEyes, a San Francisco-based network intelligence company acquired by Cisco in 2020. In this article I’ll summarize the takeaways I found most interesting – the book offers insight on the future of networking. Titled Five Emerging WAN Trends That Will Shape NetOps Strategy, the eBook […]

This week, cloud communications platform provider 8×8 announced what it has dubbed the 8×8 Technology Partner Ecosystem. This ecosystem has been developing for some time. When 8×8 CEO Sam Wilson had the “interim” removed from his CEO title in May, one of the key goals was that the company would continue to build its partner […]

Most of today’s organizations are going through a digital transformation process, where they’re updating their technology, integrating IT systems, and taking advantage of edge computing. At the same time, organizations are dealing with limited resources, the challenges of old technology, and the need to keep their infrastructure stable and manageable. A whopping 85 percent of […]

 Dell’s user event, Dell Technologies World, is a few weeks in the rearview mirror now. I’ve had the time to reflect on the content from the event and the discussions I had with customers, Dell executives, and technology partners. A summary of my conversations can be found in my key takeaways video (see below). My […]

Communications play an essential role in emergency response. Quick, accurate decisions can save lives, which means first responders need real-time information to help make those decisions. Verizon Frontline is a service dedicated to supporting first responders both during emergencies and regular, non-crisis days. The service, currently aiding 35,000 agencies across the U.S., helps prepare and […]

The cloud security provider Zscaler recently hosted its annual ZenithLive event under the bright Las Vegas lights. The company pioneered the security services edge, where security moves away from on-premises firewalls and VPNs to zero trust delivered via a cloud proxy. Prior to the pandemic, the company had seen strong growth but saw an acceleration […]