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SANTA CLARA, Calif.—Hewlett-Packard is turning itself into a one-stop support shop for MySQL database users.
On April 25, HP plans to announce at the MySQL Users Conference here that it is expanding its support for the open-source database with consulting, integration, support services and reselling of MySQL Network subscription services by HPs channel partners.
MySQL Network includes access to certified MySQL software, updates and upgrades; proactive alerts; software advisors; access to the online MySQL knowledge base; and full, production-level technical support.
HP, based in Palo Alto, Calif., said it will sell the services directly starting in May. Its channel partners will sell the services starting in June.
MySQL, of Uppsala, Sweden, will train HP Services staff on its products so that HP can support MySQL Network customers.
This latest news deepens the support previously offered by HP for MySQL. In May of 2004, the company packaged JBoss and MySQL on its servers and claimed to be the first OEM to certify an open-source stack.
Now the OEM is claiming another first: Namely, that its the only IT service provider that can handle everything needed by joint MySQL/HP customers.
“HP is the only IT service provider that can serve as a single point of accountability for customers seeking to integrate and manage MySQL database software in an IT environment,” said Dan Socci, vice president of worldwide marketing and sales for HP Services Technology Services, said in a statement.
The OEM is incorporating MySQL into its new HP Open Source Middleware Stacks, which offer customers three ways to deploy open-source middleware on HP platforms, he said.
“Combining HP Services with MySQLs popular database software will help more corporate enterprises attain the benefits of open-source technology,” said Marten Mickos, CEO of MySQL. “For businesses, it means easier software integration, leveraging HPs vast global support network and ultimately lowering overall IT costs, so they can focus on what matters most —their customers.”