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    eWEEK Labs Walk-Through: Fonality PBXtra Professional

    By
    eWEEK EDITORS
    -
    May 28, 2012
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      PrevNext

      1eWEEK Labs Walk-Through: Fonality PBXtra Professional

      1

      Although PBXtra Professional includes many configuration and menu options, true ACD (Automatic Call Distribution) functionality requires a simple license upgrade to the Call Center edition.

      2eWEEK Labs Walk-Through: Fonality PBXtra Professional – PBXtra E-mails the Administrator When Trouble Comes Acallin

      2

      We could configure thresholds for several criteria, allowing PBXtra to automatically notify us when resources were over-taxed.

      3eWEEK Labs Walk-Through: Fonality PBXtra Professional – Live View of Analog Trunk Status

      3

      PBXtra provides real-time insight into the status of each analog trunk.

      4eWEEK Labs Walk-Through: Fonality PBXtra Professional – Real-Time System Utilization Monitor

      4

      We could monitor network activity, trunks in use and CPU and memory usage in real time.

      5eWEEK Labs Walk-Through: Fonality PBXtra Professional – Monitoring Over Time

      5

      We could view the same information during the course of a specified interval.

      6eWEEK Labs Walk-Through: Fonality PBXtra Professional – Fonalitys Softphone is Familiar

      6

      Fonality resells and rebrands CounterPaths eyeBeam telephony soft phone.

      7eWEEK Labs Walk-Through: Fonality PBXtra Professional – Call Control Over a Group or the Whole Company

      7

      With the optional HUD client/server component, administrators can assign rights via policy and have real-time, at-a-glance insight into every telephony user in the enterprise (or a certain group of users).

      8eWEEK Labs Walk-Through: Fonality PBXtra Professional – Checking Voice Mail Over the Web

      8

      We could check voice mail via the user Web interface, which uses the same hosted management pages as the administrator interface.

      9eWEEK Labs Walk-Through: Fonality PBXtra Professional – Call Log and Directory

      9

      The client Web interface also shows line usage and company directory.

      10eWEEK Labs Walk-Through: Fonality PBXtra Professional – Polycom SoundPoint IP 501

      10

      Fonality resells the Polycom SoundPoint IP 501 for $249.

      11eWEEK Labs Walk-Through: Fonality PBXtra Professional – Aastra 9133I

      11

      Fonality also sells the Aastra 9133I for $169.

      12eWEEK Labs Walk-Through: Fonality PBXtra Professional – The Server Came on a Regular Desktop Machine

      12

      Although we received our server on a desktop, Fonality also offers the system in an HP tower chassis or a pair of rack-mount form factors, each with different processing capabilities and redundancy features.

      PrevNext
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