Fewer Than One In Four Retail E-mail Questions Get Answered | eWeek

Fewer Than One In Four Retail E-mail Questions Get Answered

Written By
eWEEK EDITORS
eWEEK EDITORS
Aug 26, 2004
1 minute read
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

As bad as that number sounds, its actually better than the average for other industries.

Among the good pieces of retail news that came out of the survey: of the responses that did go out, more than one-third were identified as “good” at answering the customers question.

Read the entire Internet Retailer story here.

eWeek Logo

eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site's focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.