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    First Peek at Microsofts Dynamics Live CRM

    By
    eWEEK EDITORS
    -
    May 28, 2012
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      1First Peek at Microsofts Dynamics Live CRM

      1

      Microsoft showcased its new on-demand Dynamics Live CRM service July 10, which will be operated and managed within its data centers and initially available in the United States. It is based on the upcoming release of Microsoft Dynamics CRM, code-named Ti

      2First Peek at Microsofts Dynamics Live CRM – User Choice

      2

      Users can select the organization they want to access.

      3First Peek at Microsofts Dynamics Live CRM – My Workplace

      3

      A users Workplace, which gives them access to their activities, calendar, customer accounts and contacts.

      4First Peek at Microsofts Dynamics Live CRM – My Workplace: Calendar

      4

      Users can see what appointments they have using the Workplace Calendar.

      5First Peek at Microsofts Dynamics Live CRM – CRM Resource Center

      5

      The Resource Center gives users access to content, including blog posts, newsgroups and articles.

      6First Peek at Microsofts Dynamics Live CRM – Customizing Microsoft Dynamics Live CRM

      6

      Here, users can customize system entries, forms, attributes and views; download Web Service description files for programming; as well as import and export entity, template and configuration customizations.

      7First Peek at Microsofts Dynamics Live CRM – Customizing an XML File

      7

      Users can upload XML files that can then be used to customize Dynamics Live CRM for, say, an event management application.

      8First Peek at Microsofts Dynamics Live CRM – Importing Customizations

      8

      Users can import entity, template and configuration customizations.

      9First Peek at Microsofts Dynamics Live CRM – Customized Events

      9

      Users can view details of client events, such as upcoming conferences.

      10First Peek at Microsofts Dynamics Live CRM – Mashups

      10

      A mashup view of a users customized event with Microsofts Virtual Earth.

      11First Peek at Microsofts Dynamics Live CRM – See More Slideshows Like This One

      11

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