Close
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Applications
    • Applications

    Peregrine Helps IT Manage IT

    By
    John S. McCright
    -
    June 7, 2004
    Share
    Facebook
    Twitter
    Linkedin

      Peregrine Systems Inc. has enhanced its service desk automation and enterprise IT asset management software to help organizations realign their use of IT to better serve business goals, officials said.

      Late last month, the company announced its Evolve Wisely model, which describes how Peregrine products fit into a five-stage road map that enterprises can take to make better use of IT assets. It also rolled out upgrades to two key products in that road map: Service Center 6 and Expense Control.

      Key enhancements in Service Center 6 include a new Windows client and a new Web client that officials said will reduce administration costs. In addition, the products user interface was enhanced with such features as drag-and-drop capabilities and a navigation tree for a customers entire IT system.

      The suites Change and Request Management components gained a new visual workflow paradigm that will help IT organizations better manage planned and unplanned changes to their infrastructures, company officials said. Service Center 6 also gained a new trend analysis feature that provides charts so managers can see the status of issues in real time.

      In addition, Peregrine unveiled platform changes to make its software more useful in a service-oriented architecture, including support for Java scripts and SOAP (Simple Object Access Protocol) APIs, as well as WSDL (Web Services Description Language), XML and DHTML (Dynamic HTML) clients.

      Expense Management, the first of seven asset management applications on the horizon for Peregrine, captures financial data associated with IT assets and then enables users to track and control expenses, Peregrine said.

      “We help companies manage critical relationships between users, IT outsourcers and clients,” said Peregrine President and CEO John Mutch. “We think this stuff is very concrete and pragmatic.”

      San Diego-based Peregrine faced an accounting scandal two years ago. Last August, it emerged from bankruptcy and named Mutch as its leader.

      Check out eWEEK.coms Enterprise Applications Center at http://enterpriseapps.eweek.com for the latest news, reviews and analysis about productivity and business solutions.

      Be sure to add our eWEEK.com enterprise applications news feed to your RSS newsreader or My Yahoo page

      John S. McCright

      MOST POPULAR ARTICLES

      Cybersecurity

      Visa’s Michael Jabbara on Cybersecurity and Digital...

      James Maguire - May 17, 2022 0
      I spoke with Michael Jabbara, VP and Global Head of Fraud Services at Visa, about the cybersecurity technology used to ensure the safe transfer...
      Read more
      Big Data and Analytics

      Alteryx’s Suresh Vittal on the Democratization of...

      James Maguire - May 31, 2022 0
      I spoke with Suresh Vittal, Chief Product Officer at Alteryx, about the industry mega-shift toward making data analytics tools accessible to a company’s complete...
      Read more
      Big Data and Analytics

      GoodData CEO Roman Stanek on Business Intelligence...

      James Maguire - May 4, 2022 0
      I spoke with Roman Stanek, CEO of GoodData, about business intelligence, data as a service, and the frustration that many executives have with data...
      Read more
      Applications

      Cisco’s Thimaya Subaiya on Customer Experience in...

      James Maguire - May 10, 2022 0
      I spoke with Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, about the factors that create good customer experience – and...
      Read more
      Cloud

      Yotascale CEO Asim Razzaq on Controlling Multicloud...

      James Maguire - May 5, 2022 0
      Asim Razzaq, CEO of Yotascale, provides guidance on understanding—and containing—the complex cost structure of multicloud computing. Among the topics we covered:  As you survey the...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2021 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×