1We are Family: One Companys Approach to Business Intelligence
Calendar year and underwriting year results/triangulations. Reconciled to Management Information System, but with more detail and flexibility of analysis
Delivered June 2003
2We are Family: One Companys Approach to Business Intelligence – Producer Management
Producer-focused window into both the Profitability and Portfolio Management report families for a detailed understanding of broker relationships
Delivered in two waves: Profitability, September 2003; Portfolio, May 2005
3We are Family: One Companys Approach to Business Intelligence – Claims Management
Supports the internal management information needs of the European Claims department; is focused on inventory management
Delivered June 2004
4We are Family: One Companys Approach to Business Intelligence – Portfolio Management
Examines how Chubb’s books of business change over time by mining submission analysis; hit ratios; new, lost and renewing business; and retention. Reconciled to Commercial Lines Management system.
Delivered May 2005
5We are Family: One Companys Approach to Business Intelligence – Budget Tracking
Provides comparisons to plan for both Profitability and Portfolio Management report families
Delivered November 2005
6We are Family: One Companys Approach to Business Intelligence – Dashboard
Brings together key performance indicators from different report families into a simple overview for senior management
Delivered September 2006
7We are Family: One Companys Approach to Business Intelligence – Claims Management
Supports the internal management information needs of Chubb’s Latin America Claims department, focusing on inventory management
Targeted for February 2007 delivery
8We are Family: One Companys Approach to Business Intelligence – Operations Management
Reviews performance against internal and external service levels, identifies bottlenecks
Targeted for 2007 delivery
9We are Family: One Companys Approach to Business Intelligence – Exposure Management
Detailed investigation of Chubb’s insurance programs, limits, deductibles and locations. Dependent on data drawn from European Underwriting and Claims systems.
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