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    WebEx Turns Training into Cash

    By
    Matthew Hicks
    -
    May 25, 2004
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      WebEx Communications Inc. has launched a new version of its Web conferencing service for e-learning with a focus on helping companies make money from offering training.

      The newest WebEx Training Center, released on Monday, integrates e-commerce capabilities into the service so companies can charge attendees to take a training course or charge back a department within an enterprise for training, said Sanjay Dalal, director of WebEx Training Center.

      The service supports credit card payments, in a partnership with VeriSign Inc., as well as the use of online coupons and employee or customer account numbers, Dalal said.

      “You can look at running training as a business,” he said.

      WebEx Training Center is one of the San Jose, Calif.-based companys targeted services for specific uses of online meetings. The others focus on holding large marketing events and conducting online support. Training Center is tailored to both live training courses as well as on-demand e-learning.

      /zimages/1/28571.gifClick here to read more about WebExs updates last year of its main Meeting Center service.

      Beyond the e-commerce features, the latest release adds cross-platform support beyond Microsoft Windows for the Mac OS X, Linux and Solaris operating systems. It also provides the ability to connect meeting attendees to a corporate computer lab both during a live event and during an on-demand session.

      Other new features in WebEx Training Center include greater multilingual support and enhancements to the services reporting and tracking capabilities such as testing and measuring a training courses effectiveness.

      Pricing for WebEx Training Center starts at $225 per concurrent port for unlimited monthly usage or 40 cents per minute, Dalal said.

      /zimages/1/28571.gifCheck out eWEEK.coms Messaging Center at http://messaging.eweek.com for more on IM and other collaboration technologies. Be sure to add our eWEEK.com messaging and collaboration news feed to your RSS newsreader or My Yahoo page: /zimages/1/19420.gif http://us.i1.yimg.com/us.yimg.com/i/us/my/addtomyyahoo2.gif

      Matthew Hicks
      As an online reporter for eWEEK.com, Matt Hicks covers the fast-changing developments in Internet technologies. His coverage includes the growing field of Web conferencing software and services. With eight years as a business and technology journalist, Matt has gained insight into the market strategies of IT vendors as well as the needs of enterprise IT managers. He joined Ziff Davis in 1999 as a staff writer for the former Strategies section of eWEEK, where he wrote in-depth features about corporate strategies for e-business and enterprise software. In 2002, he moved to the News department at the magazine as a senior writer specializing in coverage of database software and enterprise networking. Later that year Matt started a yearlong fellowship in Washington, DC, after being awarded an American Political Science Association Congressional Fellowship for Journalist. As a fellow, he spent nine months working on policy issues, including technology policy, in for a Member of the U.S. House of Representatives. He rejoined Ziff Davis in August 2003 as a reporter dedicated to online coverage for eWEEK.com. Along with Web conferencing, he follows search engines, Web browsers, speech technology and the Internet domain-naming system.

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