Microsoft to Add Mobile Enhancements to CRM Offering | eWeek

Microsoft to Add Mobile Enhancements to CRM Offering

Written By
eWEEK EDITORS
eWEEK EDITORS
Mar 19, 2004
1 minute read
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

Microsoft is expected to detail next week some of the interim enhancements it is adding to its customer-relationship-management product at its Convergence customer conference in Orlando.

The Microsoft Business Solutions (MBS) division is working on adding mobile enhancements to its CRM platform, according to sources close to the company. The mobile technologies, customized to work on Windows-based PDAs, are code-named “Danube,” sources said.

Danube Phase 1 consists of handheld sales force automation enhancements; Danube Phase 2 will introduce handheld field-service and VAT tax capabilities to Microsofts CRM application, according to Microsofts CRM roadmap, sources said.

Danube Phase 1 is due for rollout in the second or third calendar quarter of 2004. Phase 2 isnt expected until early 2005, sources added.

To read the full story,

click here.

eWeek Logo

eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site's focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.