Nokia is recalling three types of AC chargers that are compatible with several of its smartphones, feature phones, a Bluetooth headset and a desktop charger, all of which shipped predominantly to North America and Europe. According to the Wall Street Journal, the number of affected chargers is approximately 14 million.
Models AC-3E, AC-3U and AC-4U – which can be more easily identified by consulting diagrams on the Nokia site – pose a risk of electrical shock if the top cover comes off. Nokia explained on its Conversations blog:
Nokia said no one has been hurt by the charges, and that the issue was identified during a quality-control check.
The AC-3E charger shipped with the Nokia BH-701 Bluetooth headset. The AC-3U is compatible with Nokia’s 2760, 6126, 6555 and N93 phone models, as well as the E90 Communicator and the N810 Internet Tablet. And the AC-4U is a travel charger that was sold separately and can be used with most desktop charging stands.
Nokia phone owners with one of these chargers are encouraged to exchange it for a free replacement. To check if a charger is eligible, visit Nokia’s charger exchange Website, where you’ll be asked for the charger model and identification number, both of which can be found inside the phone.
The chargers were manufactured by a third-party supplier this year, according to Nokia. The AC-3E and AC-3U were made between June 15 and Aug. 9, and the AC-4U was made between April 13 and Oct. 25.