Asus, IBM/Lenovo Top Notebook Reliability Ranking

Asus, IBM/Lenovo Top Notebook Reliability Ranking

Written By
Jessica Davis
Jessica Davis
Mar 30, 2009
1 minute read
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

If you are looking for a reliable notebook PC, Asus and IBM/Lenovo may very well be your best choices, not Apple, Hewlett-Packard, Dell or Sony. That’s according to the most recent Computer Reliability Report from Rescuecom, based on 15,000 consumer service calls throughout the first quarter of 2009.

The rise of Asus and IBM/Lenovo is Apple’s loss. Apple had secured the top spot on the list of most reliable laptops at the end of 2008, with the fewest number of service calls, according to Rescuecom, a New York-based reseller of computers and IT services. In the first quarter, Apple slipped into third place.

Rescuecom’s rankings are based on a proprietary formula that takes into account market share based on IDC numbers and Rescuecom’s own consumer services calls for tech support. Although Lenovo separated from the IBM brand nearly two years ago, analysts continue to list the two companies as a joint brand because of legacy systems in the install base.

Click here to read the full story

Jessica Davis

Jessica Davis has been a professional writer since 2005. She has worked in various media outlets, writing for a bricklaying trade publication, several research companies and her favorite: a major entertainment company in Washington where…

eWeek Logo

eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site's focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.