Today’s customers place a high value on seamless experiences. The easier it is for your customers to find the products they want and complete the transaction, the more likely you are to increase sales and build customer loyalty.
This article will explore why Oracle NetSuite users should consider Solupay for NetSuite Payments to help reduce friction for customers and manage their payment processing costs.
What makes for a seamless customer experience? It’s more than speed and ease of use. For today’s customers, ensuring the security of their payments and personal information is a significant part of the equation. The same can be said for payment flexibility. Credit cards still dominate online and in-store payments, but accepting alternative methods of electronic payment, such as PayPal for example, is increasingly important to customers.
By offering payment security and flexibility, merchants can increase sales and meet customers’ increasingly high expectations. But accepting electronic payments can present new challenges for merchants. These include the need to:
- Reduce the number of manual processes in their business
- Meet compliance obligations, such as PCI DSS
- Avoid fraudulent transactions
- Decrease the costs they pay for processing transactions.
Electronic payments are so commonplace today that it’s easy to overlook what needs to happen in a short amount of time during each transaction. Each payment needs to be processed, verified, and either accepted or denied. This needs to happen quickly and without adding any obstacles to customers’ experience.
At the same time, the information about each transaction needs to be passed along seamlessly to the merchant’s systems of record, such as its enterprise resource planning (ERP) application, to minimize manual processes and increase visibility into the business.
The right solution for processing electronic payments needs to meet the goals of both your customers and your business. This is where Solupay can help.
What is Solupay for NetSuite Payments?
Solupay (now Versapay) is a PCI-compliant payment processing solution developed specifically for Oracle NetSuite users. It integrates with the NetSuite ERP, SuiteCommerce InStore, Site Builder, and SuiteCommerce Advanced applications.
By integrating tightly with NetSuite, Solupay offers merchants seamless visibility into their business without adding manual processes or requiring additional software integrations. But Solupay offers merchants more than just transaction processing.
Here are five reasons your business should consider Solupay to meet its requirements for NetSuite payment processing.
1. Solupay Supports Diverse Payment Methods
The electronic payment landscape is much more diverse than it was a decade ago. Device manufacturers can now integrate electronic payments with products such as Google Pay and Apple Pay. Other popular forms of payment include gift cards and PayPal.
Solupay supports alternative payments such as Apple Pay, Google Pay, PayPal, EMV (“chip cards”), ACH and more. For customers who don’t have traditional bank-issued credit cards in our increasingly cashless society, this opens merchants to new possibilities for incremental revenue.
For in-store purchases, Solupay supports payment terminals from vendors like PAX, which offer customers quick, contactless in-person transactions.
2. Solupay Helps Reduce Electronic Payment Fraud
Finding a balance between fraud protection and maintaining a seamless customer experience is a challenge for some merchants and payment processors. Solupay’s 3D Secure Advanced is a patented, rules-based engine that eliminates fraud while providing a convenient experience at checkout.
Solupay further helps fight fraud by partnering with industry leaders like Kount, which helps detect and prevent fraud for online and card-not-present transactions, and Signifyd, which offers a 100 percent chargeback guarantee with Signifyd eCommerce assurance.
3. Solupay Helps Merchants Reduce Payment Processing Fees
Offering customers a seamless experience helps drive revenue for merchants, and reducing the processing fees they pay for electronic payment transactions helps businesses improve their margins.
By optimizing interchange management and supporting Level III processing, Solupay helps merchants get the best processing rates possible for each transaction.
4. Fast Implementation of NetSuite Payments
All payment processing integrations will include some degree of customization. The integration experts at Solupay put their industry knowledge to work to determine which products and services help merchants achieve their goals and then work to make them a reality. As a Built for NetSuite application in the SuiteApp Developer Network, the path to SuiteSuccess with NetSuite is expedited with Solupay.
Further, as a Payment Facilitator (PayFac), Solupay is able to underwrite its merchant customers, dramatically reducing the time it takes to implement the payment solution and onboard new customers.
5. Solupay Customers Rave About the Customer Service
Solupay offers its customers Dedicated Relationship Management, which provides 24-hour support. In review after review, Solupay customers rave about the customer service and support they receive, not only at implementation but also as part of an ongoing partnership focused on helping merchants cut their costs and increase revenue.
By focusing on a frictionless customer experience and helping merchants reduce costs and drive revenue, Solupay offers Oracle NetSuite users a proven, natively integrated solution for processing electronic payments.
Merchants that choose Solupay for electronic payment processing are working with a company that thrives on serving its customers, from initial integration and implementation to ongoing optimization of revenue and management of transaction costs. And with Solupay’s support for alternative payments and both online and in-store transactions, its merchants can rest easy knowing they can serve their customers and process payments as the industry continues to evolve in the coming years.