Brian McWilliams

AOL Pulls Plug on Newsgroup Service

The worlds largest ISP is cutting off direct access to one of the oldest, coolest—and strangest—parts of the Internet. America Online has quietly announced that it will discontinue providing member...

Latest Posts

Will AI Replace Me?

Artificial intelligence is becoming increasingly sophisticated, but will it ever replace humans? Learn about the potential of AI and its impact on the workforce.

Big Changes in Gartner’s 2023 Magic Quadrant for Contact Center as a Service

The 2023 MQ for CCaaS shows the vendor landscape is changing and should continue to with the rise of AI.

Vanguard Chief Data Analytics Officer Ryan Swann on Boosting Analytics Performance

I spoke with Ryan Swann, Chief Data Analytics Officer at Vanguard, who discussed the advantages of using a centralized, co-located data and analytics team. Among...

10 Top Artificial Intelligence Certifications 2023

Artificial Intelligence (AI) is becoming increasingly important in the modern world. Explore the top 10 AI certifications for 2023 and learn how to get certified.

How AI Will Change and Not Change Your Business

Artificial intelligence (AI) is transforming the way businesses operate. Learn how AI will change and not change your business.