Dennis Callaghan

As expected, Siebel Systems Inc. on Wednesday reported a decline in revenues and profits for its second quarter ended June 30, a performance that will prompt a number of new initiatives at the company to boost performance, including cost cutting. Revenues have fallen year-over-year at Siebel for 12 consecutive quarters. In the second quarter, total […]

Hyperion Solutions Corp. on Wednesday joined the chorus of software companies separating the chairman and CEO roles, while reporting revenue and profit increases and a small acquisition. The business performance management and intelligence software company announced that Jeff Rodek is relinquishing the CEO title while remaining as executive chairman of the board. Godfrey Sullivan, president […]

IBM Corp. on Monday announced several new application development tools for its Lotus Workplace messaging and collaboration platform. The tools, announced at IBMs Rational Software Development User Conference in Grapevine, Texas, are the first offered for the Lotus Workplace platform. Theyll be developed by the Rational Group, but branded and sold by IBMs Lotus Software […]

Microsoft Corp.s plan to let users of its Live Communication Server 2005 collaboration software swap instant messages directly with users of America Online Inc.s and Yahoo Inc.s public IM networks may have a muted impact on fostering enterprise IM interoperability. While hailed as a milestone in breaking down barriers between competitive IM services, the move, […]

IBM Corp. announced Wednesday that it has signed an agreement to acquire business intelligence tools developer Alphablox Corp., IBMs first acquisition of a BI tools vendor. Though the acquisition has not yet closed, IBM has already taken over branding of Alphablox technology, which it calls DB2 Alphablox for Unix and Windows version 5.6. Alphablox, of […]

Salesforce.com inc. is preparing an upgrade to its hosted CRM (customer relationship management) service that addresses a long-standing complaint with such offerings—limited customization. The new forecasting capabilities in the Salesforce.com Summer 04 release, due this month, will go a long way toward serving enterprises divergent forecasting needs, sources close to the San Francisco company said. […]

Bo Manning has left Pivotal to take over as president and CEO of policy management software company Orchestria. Divesh Sisodraker replaces Manning as president and CEO at Pivotal Corp., the CRM division of Chinadotcom Corp. Sisodraker had been Pivotals chief financial officer since October 2001 and was the companys vice president of corporate development for […]

Groove Networks next week will release Version 3 of its flagship peer-to-peer collaboration suite, changing the name and increasing the price to allow for new functionality. The product, formerly known as Groove Workspace, becomes Groove Virtual Office in this release. The new name reflects the companys increasing focus on connecting remote employees. A host of […]

ClickFox Inc. and E.piphany Inc. are each developing software designed to give enterprises better insight into the state of their customer dealings. The companies last week announced products that apply analytics to phases of the CRM (customer relationship management) process—customer service and marketing, respectively—with the common goal of making those processes more effective. Startup ClickFox […]

MessageCast Inc. is developing technologies designed to help enterprises conduct legitimate marketing campaigns that differentiate themselves from spam in the eyes of both customers and spam filters. The companys LiveMessage message delivery technologies use alternatives to SMTP, the spam-prone protocol used by e-mail, to enable enterprises to contact prospective customers on an opt-in basis and […]

Siebel Systems Inc. plans to fight the Securities and Exchange Commissions latest complaint against the company alleging that the customer relationship management software company has again violated Regulation FD disclosure rules. San Mateo, Calif.-based Siebel issued a statement late Tuesday night saying that an “extensive internal review” of the SECs allegations turned up no violation […]

The retreat of Yahoo Inc. and America Online Inc. from the enterprise instant messaging space means that enterprises looking to manage their growing use of public IM networks will need to look elsewhere. Microsoft Corp., the last of the three large public IM network providers with an enterprise platform, plans to strengthen integration between its […]