Dennis Callaghan

A new hosted Web site testing and optimization service aims to help online retailers get more value from their sites by converting visitors into customers, preventing shopping cart abandonment and getting customers to buy more products. The service from Offermatica, of San Francisco, allows marketers to test and change site elements such as forms, pricing […]

Enterprise application software developers are painting a future that will consist mostly of business process management components rather than the packaged applications of today. Such a world would allow enterprises more flexibility in customizing and integrating applications, particularly in adding collaboration and workflow capabilities to those applications. A recent study by Forrester Research Inc., of […]

ARTS PDF this week is releasing what it calls the first true Adobe Acrobat alternative, Nitro PDF Desktop, a PDF creation and editing product designed and priced for business users. Priced at $99, Nitro PDF Desktop gives users control over PDF documents, including commenting, form-filling and authoring, digital signatures, text editing, and one-click creation from […]

NetSuite and Epiphany on Monday announced updates that extend the functionality of their respective customer relationship management technologies. NetSuite Inc., a provider of hosted front- and back-office application services, announced a new package of CRM services called NetSuite CRM+ that adds integrated order management and partner relationship management, among other technologies. Meanwhile, Epiphany Inc. updated […]

Siebel Systems Inc. Wednesday revealed all the gory details of its disappointing first quarter, a desultory performance that ultimately cost former CEO Michael Lawrie his job. The CRM (customer relationship management) software company reported revenues of $298.9 million, down from $329.3 million in the same period last year. License revenue was hardest hit, dropping to […]

SAP and Microsoft will team up for a joint software offering that brings together SAPs business applications and Microsofts Office desktop productivity applications, the two companies announced Tuesday. The software, which will be a separate product license, is being jointly developed under the code name “Mendocino.” An early beta of the joint product is expected […]

Looking to assuage customer concerns over costly and problematic upgrades, Oracle Corp. will gradually roll out the first deliverables in Project Fusion—its plan to unite various business applications families—starting in 2007. Project Fusion will use a Java-based, SOA (service-oriented architecture) to unite Oracles E-Business Suite with the three product lines that it acquired from PeopleSoft […]

Moves made by Microsoft Corp., IBM and Novell Inc. last week will extend the reach of enterprise instant messaging to mobile devices. Microsoft made the biggest news, announcing a beta of its Microsoft Office Live Communications Server 2005 client for Microsoft Windows Mobile devices. The beta is expected to be released in the second half […]

NEWTON, Mass.—Oracle Corp. will gradually roll out the first deliverables of its Project Fusion plan to unite its various business applications families in stages starting in 2007 as the company seeks to assuage customer concerns of a costly, problematic upgrade. Project Fusion will unite Oracles current E-Business Suite with the three product lines it acquired […]

Microsoft Corp. on Tuesday announced a forthcoming beta of its Microsoft Office Live Communications Server client for Microsoft Windows Mobile devices. This mobile client beta is expected to be released in the second half of this year and will support IM on Windows Mobile 5.0 devices including devices that use the Pocket PC, Pocket PC […]