Dennis Callaghan

Unica Corp., Blue Martini Software Inc. and Applix Inc. last week each announced new products designed to help bridge the customer information gap. The offerings look to enable companies to make the most efficient and effective use of customer interactions—critical in this slowing economy. Unica released Version 3.0 of its flagship Affinium suite for marketing […]

IBMs Lotus Software Division plans within the next year to port the WebSphere Everyplace Server synchronization engine to Lotus Domino Everyplace Server. Doing so will enable Domino Everyplace Server to interoperate with non-Domino applications, such as allowing a third-party mobile sales application to interact with the calendar or contact lists in Lotus Notes. Currently, customers […]

CAMBRIDGE, Mass. – IBMs Lotus Software division plans within the next year to port the WebSphere Everyplace Server synchronization engine to the Lotus Domino Everyplace Server. Doing so will enable the Domino Everyplace Server to interoperate with non-Domino applications, such as to allow a mobile sales application to interact with the calendar or contact lists […]

Sales at online retailers are up 31 percent since Nov. 19, from the same period last year, according to e-commerce ratings service BizRate.com. That increase over last years numbers has stayed fairly consistent since BizRate began keeping track of this holiday seasons sales figures. Various brands of digital cameras continue to be the most sought-after […]

The iWay Software subsidiary of Information Builders Inc. will announce Wednesday a new Web services framework to integrate disparate information systems. This framework, known as iWay Business Services, will provide access to more than 140 proprietary information systems, iWay officials said. They said iWay Business Services will provide faster, more cost-effective integration of disparate information […]

IBM Corp. Wednesday announced a new managed CRM (customer relationship management) service through its IBM Global Services division. The new service is in response to continuing difficulties companies have had with implementing CRM software, IBM officials said. Known as IBM CRM Management Services, the new offering will cover all phases of CRM deployment, from consulting […]

Unica Corp., BlueMartini Inc. and Applix Inc. each announced new software this week designed to help bridge the customer information gap. The offerings look to enable companies to make the most efficient and effective use of customer interactions – critical in this slowing economy. Unica released Version 3.0 of its flagship Affinium suite for marketing […]

First there was Eureka. then Jasmine. Then Jasmine II. Now CleverPath. The latest iteration in Computer Associates International Inc.s struggle to find a brand identity for its business management products was welcomed by some users of the technology. But others said they will continue to evaluate the companys technology application by application, regardless of what […]

As Microsoft Corp. bolstered its proprietary messaging platform with the release last week of a new Exchange service pack, Ximian Inc. introduced an open-source alternative for the desktop. Exchange 2000 Service Pack 2 upgrades Outlook Web Access to provide more complete mobile access to e-mail and calendar functions. Ximians Evolution 1.0 provides a host of […]

More shoppers than ever are doing their holiday shopping online this year, but online commerce sites continue to battle many of the same issues as in previous years. E-commerce measurement and ratings service BizRate.com pegs commerce site traffic at 30 percent higher than last year. Online shoppers will spend approximately $11.9 billion during this holiday […]

Yahoo Inc. launched iPhrase Technologies Inc.s natural language search and navigation tool on its Yahoo Finance Web site Monday. The tool, built on iPhrases OneStep platform and branded as Finance Search, provides consumers with search and analysis capabilities, accessing the content on Yahoo Finance from a single location. Users can type in questions of the […]

Microsoft Corp. seeks to reach the largely unpenetrated small-business market with a new CRM offering. An official at the Microsoft Great Plains unit acknowledged last week that the company will expand its customer relationship management offerings beyond Great Plains Siebel Front Office, a renamed suite from CRM bellwether Siebel Systems Inc. “Siebel fares well with […]