Dennis Callaghan

Functionality holes and a slow product-upgrade cycle have created headaches and opportunities for Microsoft Corp.s CRM partners. Those partners are looking to the long-awaited Version 2 of Microsofts customer relationship management suite—scheduled to be released to manufacturing in March—to plug the gaps in the product and make it easier to sell to their customers. Microsoft, […]

For the first time in more than four years, Siebel Systems Inc. saw quarterly revenues climb on a year-over-year basis in fourth-quarter 2004 earnings reported Thursday. For the period ended Dec. 31, Siebel reported total revenues of $392.4 million, up from $366.7 million in the same period a year ago. Siebels revenues had declined on […]

Business performance management software developers are updating their offerings to make them more relevant to enterprises specific business needs. This week, SRC Software Inc. is adding a new version of its namesake BPM suite tailored to the property and casualty insurance space, while OutlookSoft Corp. is introducing Version 4.2 of its Everest BPM suite and […]

Novell has committed to developing a Windows version of the open-source Evolution e-mail client. No time frame has been announced for the release of such a product, nor has Novell pledged technical support for Evolution on Windows. Evolution, a widely used open-source e-mail client, currently runs only on Linux desktops. Novell, which has extensive Linux […]

IBM on Monday announced a host of new products from its Lotus Software division at the annual Lotusphere conference in Orlando, Fla. Chief among the new products launched at the show were the long-expected Notes and Domino 7, which is due to ship this summer. The launch coincided with the 20th anniversary of Lotus flagship […]

Microsoft Corp. on Wednesday announced an update to the product roadmap for its Exchange messaging server that rolls Exchange Edge Services—once intended as a separate release—into future Exchange versions and commits the company to evolving Exchange into a unified messaging platform. In addition, the company for now is abandoning the adoption of SQL Server as […]

IBM is expected to launch a major new release of its flagship Lotus Notes and Domino messaging and collaboration platform at its Lotusphere conference next week. The release strengthens the ties between Domino and the next-generation Workplace platform. Workplace has been the focus of the last three Lotusphere events, but the big news next week […]

Painting a bullseye on hosted CRM market leader Salesforce.com, particularly in the enterprise space, Siebel Systems Inc. announced Tuesday version 6 of its Siebel CRM OnDemand hosted service, with a focus on vertical-specific application support. Siebel, which has more than 20 “verticalized” versions of its licensed customer relationship management software, is releasing the first four […]

Business Objects S.A. announced Tuesday its XI release, the fulfillment of the product roadmap the company laid out after it acquired Crystal Decisions Inc. late in 2003. Business Objects XI combines query, reporting and analysis technology from Crystal Decisions Crystal Reporting, Crystal Enterprise and Crystal Analysis products with several pieces of Business Objects BI technology, […]

IBM wants to become the dominant player in information management and, to do it, is planning an aggressive push deeper into business intelligence. But it wont be easy. The company must balance its moves with its commitment to its partners, while, in the meantime, fending off competitive challenges from Oracle Corp. and Microsoft Corp. IBM […]