Dennis Callaghan

As IBM drives deeper into the intelligence space, steering the strategy is Karen Parrish, vice president of worldwide business intelligence solutions. Parrish sat down with eWEEK Senior Writer Dennis Callaghan in December to discuss the state of the BI space and future technology directions from the Armonk, N.Y., company in that area. The following are […]

Once the dust settles on Oracle Corp.s acquisition of PeopleSoft Inc., current PeopleSoft customers will be forced to make a decision: wholly embrace the Oracle technology or abandon all ties to the database maker. PeopleSoft users will be huddling together over the next several months to determine how viable PeopleSoft technology is as part of […]

Intranets.com is giving U.S. troops serving overseas a holiday present—free access to its hosted communications tools. The Woburn, Mass.-based company provides Web-based collaboration tools such as file and document sharing, e-mail, calendaring and discussion forums on a subscription basis, mostly to small-to-medium businesses and departments of larger organizations. Now those services are available free to […]

Cognos Inc. saw revenues and profits surge in its fiscal third quarter, driven by large enterprise deals. The company closed a company-record 15 deals worth $1 million or more in the quarter, ended Nov. 30. That helped increase its revenues to $210.4 million, up from $172.2 million in the same period a year ago. License […]

Cognos Inc. and Actuate Corp. both announced new products Monday that take different paths to solving data management problems central to meeting regulatory compliance requirements. Cognos announced two new products, version 3 of its Cognos Planning Series 7 suite and Cognos Controller for financial consolidation. Actuate announced the Actuate 8 e.Spreadsheet spreadsheet reporting application. The […]

Siebel Systems Inc. on Tuesday launched a new plan of attack to go after the SMB (small to midsized business) space that has proved elusive for the market-leading enterprise CRM software developer. The strategy includes a new go-to-market model that integrates direct sales with local and regional channel partners and a new partner alliance program […]

New offerings from Kana Inc. and FrontRange Solutions Inc. will give enterprises more options for enhancing and expanding customer service and support operations. Kana plans to announce this week a new application called Resolution that combines BPM (business process management) with knowledge management to automate customer service and support. Meanwhile, FrontRange, of Pleasanton, Calif., announced […]

Small-to-midsize businesses are getting more reasons to consider hosted and open-source CRM offerings as several technology providers prepare to roll out new offerings. NetSuite Inc., SugarCRM Inc. and Entellium Corp. are each readying services or products designed to overcome challenges that SMB companies have faced when deploying CRM services. NetSuite will announce this week that […]

Enterprises that havent gotten the expected results from their CRM implementations may soon get a boost from an unlikely source: Pitney Bowes Inc., a company best known for its office postage meters and other mailing equipment. Pitney Bowes, a $4.6 billion company that has more than 2 million customers worldwide, has been executing a plan […]

Salesnet Inc. has named Alan Goldsworthy as its new CEO, replacing Michael Doyle, who resigned earlier this month. Goldsworthy, who has nearly 30 years of experience in the software industry, had joined Salesnet as a consultant in September. He was previously the president of CMI-Competitive Solutions Inc., which develops ERP (enterprise resource planning) software for […]