eWEEK EDITORS

So much for the American dream. Individuals who won licenses in the wireless auction ending in January are disgusted with the government. They think the auction process has been so crooked that its fodder for a Hollywood movie. Vince McBride and Scott Reiter, each with dreams of opening their own small wireless businesses, won licenses. […]

PX Technologies Inc., of New York, will launch a Web-enabled version of its Wintility Pro document management software next month. The new version, WebWintility, will feature guest access to catalogs whereby users can specify which files and messaging can be viewed. The Web version gives users full remote access to their applications with three levels […]

Age: 46 Degree: Holds degrees in math and chemistry from the University of Leeds and a masters of business administration from City University in London Car: 1985 Mercedes 380 SL Convertible Stress reliever: Reading, cooking Southeast Asian food and playing computer games against his 10-year-old daughter — even though he usually loses While it takes […]

Trying to master customer relationship management (CRM) suites these days is somewhat akin to attempting to eat not-quite-solid Jell-O with a fork. CRM suites tackle sales-force management, customer communications (call centers, e-mail and Web chats), internal help-desk operations, and even self-service Web sites. But in trying to do everything, some CRM packages wind up doing […]

Not that long ago, Fleetwood Enterprises Inc. was to the recreational vehicle industry what Sony Corp. is to consumer electronics: the unquestioned leader in product innovation, invariably the first to market with features that made buyers reach for their checkbooks. Then the wheels came off. In the mid-1990s, as the Riverside, Calif., company grew to […]

Watch the CA Scoreboard All eyes will be on Computer Associates today, when the software giant announces fiscal Q1 financial results for the period ended June 1. If CA discloses poor earnings, its a sure bet that software mogul Sam Wyly will repeat his call for CA chairman Charles Wang and CEO Sanjay Kumar to […]

Teleglobe has become the 21st large network to deploy Multiprotocol Label Switching in the core, aiming to launch new services ranging from virtual private networks to interprovider VPNs. At the core of Teleglobes MPLS strategy lies software developed by Orchestream. The software enables the carrier to remotely program routers to support MPLS parameters so that […]

A new crop of telecom carriers has emerged, boasting pedigreed leaders who promise to learn from the mistakes of their fallen cohorts — or at least scoop up their assets. Among the upstarts with new business plans are Aleron, led by ex-Teleglobe Communications chief Paolo Guidi; Velocita, led by ex-Global Crossing CEO Bob Annunziata; and […]

It was an August day in Dallas, 105 degrees outside but a chilly 62 in the CEOs conference room. My partner, Linda, and I were meeting with the executive team of a large manufacturing company. We were discussing the dramatic opportunities and challenges facing this company as it set out to re-engineer its order fulfillment […]

Whenever the economy goes south, it seems corporate clients start questioning the big fees theyre paying IT consultants. They may ask consultants to tie fees to performance and share some of the risk or, as Brent Habig, president and founder of Tigris Consulting, says, “Put some skin in the game.” Putting skin in the game […]

Not every corporate CIO is suited for the consultants role. Far from it. In fact, solutions providers and consultancies have to be extra cautious in bringing corporate IS chiefs into what is an entirely different culture. “The attrition rate of CIOs who come over is about 50 percent during the first year,” warns Andersens Tom […]

Image-wise, consultants perennially rank just a few notches above patent medicine salesmen and journalists. Following a two-year frenzy in which e-consultants promised the moon and delivered green cheese, its safe to say that the industrys reputation has fallen another peg or two. It will take years to repair their credibility, but, as the journey of […]