eWEEK EDITORS

Maxtor Corp. and Sony Corp. of America are attacking the midrange storage space with new network-attached and tape devices. At this weeks NetWorld+Interop trade show in Atlanta, Maxtor will unveil a 5.7-terabyte network-attached storage product, the MaxAttach 6000. The $80,000 product will be available by mid-October, said Eric Kelly, president of the Milpitas, Calif., companys […]

Suns Open Net Environment development road map is not helping IT get to where it needs to go, and the company needs to get serious in helping its customers develop next-generation Internet applications. Sun ONE, announced early this year, is, as Sun puts it, “a new generation of software for open, smart Web services.” Our […]

We took advantage of this years Interactive Week ISP customer survey to find out what types of applications businesses are outsourcing or plan to outsource, and to whom. We found that electronic commerce applications and data center applications such as Web hosting and data warehousing are the most commonly outsourced, and software vendors have a […]

An Internal Focus, for Now at Least Although vendors such as Microsoft Corp. are busy touting their Web services architectures, enterprises arent yet ready to use the technologies to connect with new external business partners, according to a survey released last month by Jupiter Media Metrix Inc., of New York. Only 16 percent of the […]

The precipitous slide of Exodus Communications Inc. from the pinnacle of the Web hosting market continued last week when Ellen Hancock resigned as chairman and CEO after three rocky years with the company. During Hancocks reign, which began in 1998, the Santa Clara, Calif., company went from being No. 1 in the market to seeing […]

The fifth annual Interactive Week ISP Customer Satisfaction Survey took place June 4 to July 2. E-mail messages were sent to 75,000 subscribers who identified themselves as those who made decisions about Internet services in their companies. Responses to 4,175 completed online questionnaires were collected and tabulated by Survey.com. We asked business ISP customers to […]

VP, Worldwide Services Organization Microsoft Elevator Pitch Founder and head of Microsofts services unit. Pioneered NT 3.x support network. Author of “Driving Digital: Microsoft and Its Customers Speak About Thriving in the Business Era.” Claim to Fame Founded Microsofts consulting operation. Current Challenge “To make a positive contribution and have customer perception of us that […]

Are customers getting what they want this year? Weve asked ISP business customers what is most important to them when choosing an ISP, and how well their primary providers are performing in 26 categories Click For Chart. The top-rated characteristics included network reliability, value for the price, network performance, customer service responsiveness, time to get […]

Universal Description, Discovery and Integration registries are expected to provide a path to services over the Web. But Eric Pulier, president of Digital Evolution, believes UDDI is also good for providing services within the enterprise. Digital Evolution is a company that provides a UDDI registry inside a companys firewall for employees and anointed business partners […]

A large chunk of survey respondents say they purchase more than just connectivity from their ISPs, and if the right sets of services were offered, theyd buy even more. The hands-down, most-wanted service? Scanning incoming e-mail for viruses. Of the 2,980 people who answered the question, “What additional services would you like to receive from […]