Jaikumar Vijayan

Google apparently wants its Fiber service not just to be the fastest Internet service in the market, but also the one with the best customer service and support. The company has launched a new Google Fiber Academy in the metro Atlanta area to train installers on how to deliver high-quality customer service when installing Fiber […]

Acting on a complaint filed earlier this year by Russian search engine firm Yandex, Russia’s Federal Antimonopoly Service (FAS) this week formally charged Google with violating the country’s fair competition laws. In a statement released Sept. 14, FAS said that an investigation of Yandex’s complaints shows that Google is abusing its dominant market position to […]

Google has hired auto industry veteran John Krafcik as the new CEO of its self-driving car project. Krafcik comes to Google from car shopping and price comparison site TrueCar, where he had been president since May 2014. He will assume the new role at Google sometime in late September. Prior to TrueCar, Krafcik was the […]

Google is exploring bringing its Google Fiber high-speed Internet service to three more cities, two of them in California and one in Kentucky. On Sept. 10, the company announced that it began working with city officials in San Diego; Irvine, Calif.; and Louisville, Ky., to explore bringing its gigabit speed Internet service to their communities. […]

With the launch of the Android Pay mobile payment technology this week, Google has assigned its Google Wallet app a new role. Originally launched as a mobile payment application in 2011, Wallet will now be used exclusively to enable users to send and receive money using their smartphones. Owners of Android and iOS smartphones can […]

Six months after Google first disclosed its plans for Android Pay, the company on Thursday finally began rolling out the mobile payment application to Android smartphone users in the U.S. Existing users of Google Wallet can get Android Pay as an update to their Wallet app. New users will be able to download Android Pay […]

Google has partnered with four content distribution network providers in a bid to give customers of its cloud platform service more ways to quickly push media-rich content to end users. On Wednesday the company announced a new service dubbed CDN Interconnect that it will deliver in collaboration with CloudFlare, Level 3 Communications, Highwinds and Fastly. […]

Google has begun offering overnight delivery of nonperishable groceries, home goods, small appliances, toys and other items to consumers in six states across the Midwest. The Google Express delivery service is now available to about 25 million people in Illinois, Indiana, Iowa, Michigan, Ohio and Wisconsin, the company announced Tuesday. People in these areas can […]

Google today announced general availability of its Compute Engine Pre-emptible Virtual Machine option for customers of its cloud-computing platform. The option is designed for enterprises that need extra infrastructure capacity occasionally to run seasonal and batch processing jobs but that do not want to spend money on installing extra hardware capacity up-front. With the Pre-emptible […]

Prompted by a sudden surge in searches involving Legionnaires’ disease earlier this summer, Google has decided to update the manner in which it delivers health-related information in Google Search. Over the next few weeks, Google will add detailed information, including symptoms, treatments and prevalence, on more than 900 health conditions. The company will also add […]