James Rapoza

Getting Ready for IE7

Internet Explorer 7 is due to come out in the very near future (definitely before the end of October), and those who haven't tested the browser or made sure...

The Lion and the Mice

One of the most interesting parts of Microsoft watching is the relationship that Microsoft has with all the third-party software vendors that make products for the Windows platform. It...

Phishing for Trouble

A recent study tested several popular browser-based tools for helping to protect users from phishing Web sites designed to steal their personal data. Since the study, performed by 3Sharp,...

Latest Posts

Will AI Replace Me?

Artificial intelligence is becoming increasingly sophisticated, but will it ever replace humans? Learn about the potential of AI and its impact on the workforce.

Big Changes in Gartner’s 2023 Magic Quadrant for Contact Center as a Service

The 2023 MQ for CCaaS shows the vendor landscape is changing and should continue to with the rise of AI.

Vanguard Chief Data Analytics Officer Ryan Swann on Boosting Analytics Performance

I spoke with Ryan Swann, Chief Data Analytics Officer at Vanguard, who discussed the advantages of using a centralized, co-located data and analytics team. Among...

10 Top Artificial Intelligence Certifications 2023

Artificial Intelligence (AI) is becoming increasingly important in the modern world. Explore the top 10 AI certifications for 2023 and learn how to get certified.

How AI Will Change and Not Change Your Business

Artificial intelligence (AI) is transforming the way businesses operate. Learn how AI will change and not change your business.