Jamie Ryan

With two decades of IT experience, Jamie Ryan serves as Senior Vice President of IT and Chief Information Officer at Aspect Software. In this role, Jamie is responsible for developing and executing the worldwide IT strategy to align business applications and infrastructure services in support of Aspect Software's corporate objectives. Jamie leads a team of professionals tasked with delivering mission-critical business applications and infrastructure services to Aspect Software. Jamie plays a key role in the business process and application integration activities surrounding the company's growth through mergers and acquisitions. Prior to joining Aspect Software in 1997, Jamie was Director of IT at Open Market, Inc., an eBusiness application provider. While at Open Market, Jamie developed and deployed information technologies to support the rapid growth and initial public offering of the company. Jamie also held a series of senior positions in information technologies and operations at Digital Equipment Corporation. He can be reached at aspect@bateman-group.com.

How to Build a Successful Unified Communications Strategy

The unified communications planning and implementation process is one that can change course over time to accommodate a maturing strategy. It should include an in-depth review of technologies-such as...

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