Jonathan McCormick is Chief Operating Officer at Intermedia. Jonathan manages all hosting operations and operations staff. With the company since 2007, Jonathan has played an integral role in bringing a number of industry firsts to market for the company. Prior to joining the team at Intermedia, Jonathan was senior vice president of operations and client services for SAVVIS. In this capacity, he was responsible for the management of all operations and customer service organizations globally. Jonathan is frequently sought after as a thought leader in the business communications space to add commentary on industry trends and events. He received a double major in Psychology and Economics from Trinity College in Hartford, CT.
While many small and midsize businesses say they need a unified communications (UC) solution to help their business achieve maximum potential and better compete with larger organizations, the term “UC” can bring to mind notions of IT headaches and complexity. Having to manage relationships with multiple vendors for various communications systems can be not only […]
Just recently, T-Mobile, which employs software as a service (or “cloud”) technologies to store its customers’ data, suffered a serious systems failure. This failure cost many of its customers their contact information. Following the event, it was blogged how these “incidents clearly illustrate that whenever organizations entrust their data to a third party, whether via […]