Joseph C. Panettieri

Landmark Overhauls Management Tools

When working at a landmark restaurant, change is sometimes not as welcome as the customers. But in the case of the Buffalo Brewpub, in Williamsville, N.Y., it was just what the IT manager ordered. The pub had been using the same proprietary restaurant management system for 10 years. Generally speaking, the system was akin to […]

Hilton, HSI: Long-Term Partners

When Hilton Hotels Corp. was set to open a major conference center and hotel in Omaha, Neb., several months ago, the company reserved a room for Hospitality Solutions International Inc., of Scottsdale, Ariz. HSI designs POS (point-of-sale) hospitality systems for major hotels and restaurant chains around the world, and the solutions providers relationship with Hilton […]

Equity Taps CRM for Tracking Condo Sales

Equity Residential doesnt own boardwalk or Park Place, but if it were playing Monopoly, the Chicago-based company would manage much of the surrounding prime real estate. So when the company, which manages more than 1,000 prime properties across 35 states, decided last year to convert several of its apartment buildings into condominiums, it made sense, […]

Realtors Sold on Security, Off-Site Support

In the booming real estate market, Shorewood Realtors cant afford to have its network go bust. Thats why the Los Angeles-based realtor has outsourced all network operations to Praxis Computing, a local Cisco Systems Inc. solutions provider. Over the past 10 years, Praxis has built and managed Shorewoods entire network, which spans a central office […]

HP Rolls Out Major SMB Initiatives

When Hewlett-Packard Co. CEO Carly Fiorina talks, solutions providers listen. More than 1,000 HP partners converged on Los Angeles earlier this week for an update on the companys go-to-market strategy. Fiorina and other HP executives announced a major small- and midsize-business (SMB) initiative during the show, but the bigger news for partners involved HP channel […]

Wall Street in a Selling Mood

A terrible week for channel stocks and broader market indexes ended with a muted rally as value investors swooped in for bargains. The Spain terror attacks, coupled with a weaker-than-expected consumer confidence report from the University of Michigan, undermined Wall Street and cut our Ziff Davis Channel Zone Stock Index by 2.97 percent for the […]

Case Management Overhaul to Enact New Code of the Law

Two Minnesota counties are working to empower local attorneys with a completely overhauled case management system and, in doing so, starting the state on the road to software standardization. Anoka and Dakota counties are each building a massive new system to generate, manage and archive court documents for attorneys in both counties. The systems will […]

Hosted Apps Rule for Busy Law Firm

Piper Rudnick LLP, one of the nations largest law firms, has built an airtight case for hosted applications. Over the past five years, the Baltimore-based firm has increasingly outsourced its online systems to Hubbard One, a Chicago solutions provider that specializes in hosted applications for the legal industry. Through the relationship, Piper Rudnick has gained […]

New Prescription for Pharmaceuticals

Is all the RFID noise giving you a headache? Take two aspirin and call Accenture Ltd. in the morning. The management consulting firm has organized a group of pharmaceutical manufacturers, distributors and retailers to explore radio frequency identifications (RFIDs) true ability to: • enhance the safety and security of the pharmaceutical supply chain; • improve […]

Retailer, Partner Got Game

Chomp. chomp. chomp. like a modern-day PacMan, Wal-Mart Stores Inc. is gobbling up the retail toy market. Such former highfliers as Toys “R” Us Inc., KB Stores Inc. and FAO Inc. are on the run, if not already out of the game. Wal-Marts momentum seems unstoppable. That is, until you consider Electronics Boutique Holdings Corp., […]