Meg McGinity

Microsoft is trying to remove one excuse AOL members have had for not switching over to MSN. The Redmond behemoth is using software, called TrueSwitch, that lets users of other Internet services migrate to its MSN Internet service without risking the loss of e-mail. “It eases the pain of switching the ISP,” says Thomas Isaac, […]

Fourth-quarter promotions, more self-installations and the demise of Excite@Home helped BellSouth celebrate success in its DSL business in 2001. The company reported today during a conference call, to the congratulations of many industry and financial analysts, that it added 405,500 new subscribers in 2001, for a total of 620,500 DSL customers. Executives say they hope […]

Speculation about the immediate future of cable data-service provider Excite@Home has to center on one overarching question: What would happen to the bankrupt service providers 4.1 million customers if it is forced by the U.S. Bankruptcy Court in San Francisco to shut down its network Nov. 30? The answer, so far, is tough to pin […]

If you cant eat the whole enchilada, you might as well get one tasty bite. Thats the thinking behind the mushrooming application service providers that have been setting their sights on vertical business markets, rather than casting a broad, unwieldy net for the more fattening horizontal plays. Vertical segmentation by ASPs is gaining steam and […]