Nathan Eddy

Consumers are more frustrated with the applications that dictate, schedule and manage smart home devices than with the actual devices themselves, according to an Argus report that compiled data from nearly 50,000 smart home device and app reviews. The report found incumbent home security companies like ADT, Comcast and AT&T are failing to delight consumers […]

OpenMarket announced the launch of its global SMS API, which helps businesses streamline and expand their global SMS messaging programs. Organizations can now create and manage multiple message originators, including short codes, alphanumeric codes, and text-enabled, toll-free and local numbers through one application programming interface (API). Bundled into this API are features designed to help […]

AppDirect, a specialist in cloud service commerce announced it has acquired Radialpoint, a provider of cloud and technical support services for small businesses and consumers. By leveraging Radialpoint’s technical support platform and staff, AppDirect will be able to equip partners with integrated support capabilities. Founded in 1997, Radialpoint provides technical support software and services that […]

The quality and completeness of product information across industries and retail channels can significantly impact online sales and brand trust, according to a Shotfarm survey of 1,542 consumers. The report found the impact of poor product information on digital sales is most readily apparent in three areas, including returns, brand trust, and shopping cart abandonment. […]

Business users display the riskiest online behavior, with 79 percent of businessmen and 67 percent of businesswomen using potentially risky apps every day, according to an Allot Communications report. The research, which analyzed mobile data records from a random sample of 500,000 mobile users over a seven-day period, found that although mobile app downloads are […]

The top reason for delaying unified communications (UC) deployment is not cost or budget, but that a technology isn’t a “must have” priority, according to a West Unified Communications survey of 250 IT managers. The survey found that less than a quarter of IT managers feel cost is a primary reason to put off adoption. […]

Funding for on-demand health care companies—those providing location-based offerings with nearly real-time and 24/7 services—will quadruple in the coming years, from $250 million to more than $1 billion in investment capital by 2017, according to a report from Accenture. The number of on-demand health companies has spiked from four in 2010, to 42 in 2014, […]

Payments security is a core area of concern for retailers, according to a survey of 200 retail industry professionals, which was conducted by electronics payment specialist ACI Worldwide. Payment security (72 percent), integrated loyalty options (71 percent) and seamless ordering (55 percent) were highlighted as the top three features that all respondents want their mobile […]

VoltDB announced the availability of its newest release, VoltDB v6.0, a combination of an operational database with data ingest/export that now includes geo-spatial support. Version 6.0 builds on VoltDB’s in-memory massively parallel database architecture that scales transactions and analytics linearly while maintaining data consistency and high availability. The update includes geospatial query support for applications […]

Phishing attacks continue to grow in volume and complexity, supported by more aggressive social engineering practices that make phishing more difficult to prevent, according to a report from Wombat Security Technologies. Organizations surveyed indicated they have suffered malware infections (42 percent), compromised accounts (22 percent), and loss of data (4 percent), as a direct result […]