Nicholas Kolakowski

What can Microsoft do to carve out its own little niche in the tablet market? At the moment, Apple’s iPad dominates that market, with a growing number of Google Android tablets either fresh on store shelves or due to appear within the next few quarters. Both Research In Motion, with its 7-inch PlayBook tablet, and […]

Salesforce.com unveiled its Service Cloud 3 March 3, giving businesses the ability to analyze and respond to customer feedback filtering from Websites such as Twitter and Facebook. It represents the next stage in Salesforce’s quest to leverage social networking for the benefit of its cloud-based CRM (customer relationship management) platform, and the latest twist in […]

Some Windows Phone 7 users are reporting fresh issues with the latest software update, which Microsoft re-issued for Samsung smartphones after some well-publicized technical glitches. “At this time some Samsung devices are able to apply the update and some aren’t,” read a March 4 Tweet from the tech support staffing Windows Phone Support’s Twitter feed. […]

Microsoft is resuming its latest Windows Phone 7 software update to Samsung smartphones, which it had pulled in the wake of users reporting technical glitches. “Starting today, we plan to resume rolling out the February update to Samsung phones,” Michael Stroh, a writer for Microsoft’s Windows team, wrote in a Feb. 23 posting on The […]

Apple’s new proprietary processor for the iPad 2, the A5, could ratchet up the microprocessor competition partially kicked off by its A4 chip. That’s the estimation of one analyst firm, IHS iSuppli, which is suggesting that the new chip will certainly help the iPad 2 match the competitive threat offered by Motorola’s 10.1-inch Xoom tablet, […]

Microsoft is aiming to capitalize on the same local-deals fervor driving the popularity of Groupon and similar Websites, with a new Bing “Deals” tab that lets mobile users access daily discounts in their particular area. Desktop Bing users have also been given the means to scan for local deals. Bing’s mobile users (via m.bing.com) will […]

NEW YORK-Salesforce.com unveiled its Service Cloud 3 platform March 3, coupling the announcement to a high-profile event at New York City’s Javits Center headlined by CEO Marc Benioff. The third iteration of Salesforce’s cloud-based customer service platform lets businesses analyze and respond to customer feedback filtering from social networks such as Twitter and Facebook. The […]

Apple has fired back against Microsoft’s attempts to deny it the trademark to the term “app store.” In a Feb. 28 filing with the U.S. Patent and Trademark Office, Apple seeks to not only undermine its rival’s argument, but also deliver a few rhetorical jabs. Microsoft’s original filing asked the federal agency’s Trial and Appeal […]

Apple has high hopes for its iPad franchise in 2011: According to a March 2 DigiTimes report, the company is planning total shipments of 40 million iPads this year. Citing unnamed sources within Apple’s supply chain, the publication also predicted that “Apple internally plans to take deliveries of 6 to 6.5 million iPads, including the […]

Apple formally announced its next-generation iPad at a San Francisco event March 2, ending months of speculation over how the company would advance its popular tablet. Officially dubbed the iPad 2, the newest device includes hardware upgrades that bring it level with the newest high-end competitors, most notably the Motorola Xoom. In a twist that […]

T-Mobile is administering a coup de grace to its Sidekick phones, with plans to shut down data service by May 31. While the devices will remain capable of making calls, they will thereafter lack the features that once made the Sidekick franchise so popular. Microsoft subsidiary Danger provides the Sidekick’s data service. “T-Mobile will provide […]

Once upon a time, remote access wasn’t a pressing concern for most IT administrators. A combination of on-premises servers, desktops and phones met the needs of workers commuting to a central office from home. But as with nearly everything in the world of enterprise IT, technology evolved to the point at which this centralized model […]