Robert J. Mullins

GoodData, a venture-funded San Francisco company, is going to introduce at Dreamforce 2012 next week a trio of services officials claim gives businesses a clearer picture of what their data says about their business and their customers. Roman Stanek, founder and CEO of GoodData, said business analytics-also called business intelligence (BI)-software is usually brought into […]

SAP is offering three new software applications delivered via the cloud that are designed to run on mobile devices while at the same time providing high-speed performance while crunching big data. The SAP Enterprise Performance Management OnDemand solution is being introduced Sept. 10 at the America’s SAP User Group (ASUG) conference in Orlando, Fla. The […]

Oracle is taking advantage of three recent acquisitions to build a better way for businesses to track and engage with their customers through social media. The company’s new social relationship management (SRM) software platform offers businesses a way to track their customers on an ongoing basis. While customer relationship management (CRM) software handles communication with […]

Windows Server 2012 Day is finally here, as Microsoft officially launches the server operating system that’s been in development for four years and is geared to serve the current needs of IT for secure but reliable access by workers to corporate data and applications regardless of their location and type of device they are using. […]

Nokia and Microsoft executives are scheduled to appear together at a Sept. 5 New York City event to unveil some of the first Windows Phone 8 smartphones. Specifically, Nokia is expected to show off the Lumia 820 and Lumia 920, according to several reports. Several other phone makers are expected to follow as Microsoft looks […]

Dell and Advanced Micro Devices are among the hardware makers who are introducing new products in conjunction with the release of Microsoft Windows Server 2012. Dell is introducing a series of PowerEdge servers that will be pre-loaded with Windows Server 2012, including Microsoft’s Hyper-V technology to support server virtualization. Dell actually introduced this 12th generation […]

Apple has added four new Samsung products to its list of devices it wants a federal judge to order be taken off the U.S. market because they violate Apple patents, including the newly released Galaxy S III. Apple filed the additional list Aug. 31 in U.S. District Court in San Jose, Calif., the same court […]

Kana Software, which specializes in delivering customer relationship management services on-premise and via the cloud, has launched a new contact center platform targeted at mid-sized businesses or departments within enterprises. Kana Express takes incoming customer communications from phone, email, live or automated chat, Web self-service pages, and social media. Contact center agents then review unified […]

The verdicts in the patent-infringement case that Apple won against Samsung have been viewed by many as a proxy case of Apple vs. Google because its Android operating system powers the Samsung phones at issue in the trial. If Android is what’s on trial, the thinking goes, Microsoft would benefit if people choose Windows Phone […]

Samsung was not exactly paralyzed by its big loss in the patent lawsuit brought against it by Apple. It is moving forward by, among other things, introducing its first smartphone to run Microsoft’s Windows Phone 8 operating system. At IFA, Germany’s equivalent of the annual Consumer Electronics Show in Las Vegas, Samsung unveiled the ATIV […]

HyTrust, which delivers policy management and access control technology to virtual environments, has added a new feature to its new HyTrust Appliance 3.0 that requires two people to approve certain tasks to protect against accidental or malicious actions that could harm the virtual environment. Called “Secondary Approval,” the feature automatically stops certain potentially high-risk actions […]

VMware is the leader in delivering virtualization to the data center network and by necessity partners with networking vendors such as Cisco Systems, HP and others to make that happen. At VMworld 2012 in San Francisco, both hardware vendors promoted partnerships with VMware and talked up their differences with each other. Cisco and VMware jointly […]