Roger Kay

Roger Kay learned how to turn a phrase while running a weekly newspaper. He’s also a former Motorolan who got an MBA at the University of Chicago en route to becoming IDC’s top analyst for the PC industry before opening his own shop, Endpoint Technologies Associates, Inc., in 2005.

Smart Cities: Yes to the Industrial Side; Maybe to the Consumer Side

How the Internet of Things (IoT) will be built is now pretty clear. Of the vast sums of federal money soon to be pumped into the economy, a fair chunk...

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Top AI Software

Clearly, today's best artificial intelligence software is driving change: hardly a day goes by without artificial intelligence (AI) software introducing new and improved capabilities....

Capital One’s Cat Posey on How to Build a Machine Learning Team

I spoke with Cat Posey, Sr. Technology Director, Machine Learning, at Capital One, about strategies for effective collaboration in machine learning, including the value...

Beyond CX: A Digital Playbook for Thriving in a Hyper-Customer-Centric World

When the telecom giant Vodafone decided to shift its entire global enterprise to a single digital environment, it clearly had its 300 million customers...

Dialpad Rounds Out its CCaaS with Acquisition of Koopid

This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has...

Cambridge Quantum’s Ilyas Khan on the Future of Quantum Computing

I spoke with Ilyas Khan, Director and CEO of Cambridge Quantum, about his forecast for milestones in the future of quantum computing; he also...