Sara Driscoll

Printer manufacturers have set aside their differences to support a vendor-independent certification for technology professionals, announced Jan. 7 by CompTIA. The accreditation, called the CompTIA PDI+ (Printing and Document Imaging), certifies that an individual has the right technical skills to service and support printers and multifunction devices. It also includes an element of customer services, […]

After five months of the position being vacant, Sun Microsystems has finally filled the role of senior vice president of Europe Middle East and Africa. Sun, which has had a tumultuous time of late in Europe, after losing its head of U.K. channel and its U.K. country manager within weeks of each other back in […]

If the economy is about to take a dive, solution providers don’t seem all that worried. Nearly three-fourths of channel companies polled in Ziff Davis Enterprise’s Channel Outlook 2008 study said they anticipate higher profits in the next 12 months, and many expect to achieve that with new customers, a sharpened focus on solution sales […]

Intel is helping to give the European managed service market a kick start by launching software based around a Web portal aimed at helping VARs deliver managed services to SMBs. The chip giant unveiled the Intel Multi-Site Director in Europe, which is available to VARs that will then be able to offer managed services, such […]

Hewlett-Packard is aggressively targeting the enterprise printer sector by launching a new channel program that gives VARs incentives to attack the market. The vendor said it has spent the past 18 months developing its enterprise printing offering, including market analysis and identifying 15,000 accounts where HP was either not present or only present as part […]

VARs have given a cautious welcome to Dell’s channel announcements Dec. 5, with most saying it will be a wait-and-see scenario. The vendor, which has been drip-feeding news about its channel plans to solution providers since it made its original channel announcement last year, has finally laid out its official channel program. Click here to […]

Webroot Software and Email Systems have merged to form a security software-as-a-service provider, capable of delivering e-mail archiving, encryption, anti-spam and anti-phishing services in an on-demand model. Webroot, traditionally an on-premises security software provider, and Email Systems, a SAAS security provider, will continue to run in their respective markets, although Webroot will eventually take on […]

Google once again was the giant among search sites, as it took a 58. 5 percent share of the search market in October in the United States. According to Internet ranking site ComScore, Google gained 1.5 share points versus the previous month. Yahoo sites ranked second with 22.9 percent, followed by Microsoft sites (9.7 percent), […]

The British government has lost confidential details of 25 million child benefit recipients that had been stored on two computer disks, according to officials. HM Revenue and Customs, or HMRC, only admitted the loss Nov. 20, despite the breach occurring Oct. 18, leading to the resignation of HMRC Chairman Paul Gray. The disks were lost […]

Only a handful of people bothered to sleep outside Apples flagship UK store on Londons Regent Street last night, awaiting the moment when at 6.02 p.m. (GMT) today the long-awaited iPhone would go on sale. Apple has struck a similar deal to the AT&T deal in the United States with UK operator 02 (hence the […]

Just days after the global launch of Googles mobile strategy, not wanting to feel left out, the worlds biggest handset maker, Nokia, and the worlds biggest mobile provider, Vodafone announced a content and services deal. Centered around Nokias Ovi platform and on Nokia handsets, the two firms have agreed to jointly offer mobile services including […]

Microsoft has launched a stampede against solution providers who deal in counterfeit or infringing software by filing 20 lawsuits in 13 states. As part of its Genuine Software Initiative, the software giant said the lawsuits are part of its three-pronged approach to help protect legitimate channel businesses. Software piracy in the United States accounted for […]