Stan Gibson

MUMBAI, India—Outsourcing to India has delivered rich rewards for a number of companies, freeing up scarce funds to fuel strategic investments and, in some cases, corporate turnarounds. Next up: enlisting Indian partners to revamp business processes. And those partners are willing. Indian providers are increasingly moving beyond a reliance on labor arbitrage to create intellectual […]

Alone among companies, IBM can bring business consulting, data center management and application development expertise to bear—and thats just in services, never mind hardware and software. Its a potent combination, gathered together to satisfy customers who wanted—as former IBM CEO and erstwhile IBM customer Lou Gerstner once did—a single number to call for all IT […]

There comes a time when size alone is not enough. IBM Global Services reached that point last year when IBM Chairman and CEO Sam Palmisano divided the unit, which is responsible for $47 billion of IBMs $91 billion in revenue, into three pieces. The units and their leaders are: Enterprise Business Services, headed by Ginni […]

Outsourcing to India has delivered rich rewards for a number of companies, freeing up scarce funds to fuel strategic investments and, in some cases, corporate turnarounds. Next up: enlisting Indian partners to revamp business processes. And those partners are willing. Indian providers are increasingly moving beyond a reliance on labor arbitrage to create intellectual property […]

Its always been important to step up to the plate and work for the best deal you can get with your outsourcing partner. As the industry evolves and matures, outsourcing providers are getting sharper, as are customers. That makes getting an edge in the art of the contract more elusive and, at the same time, […]

MUMBAI, India—Indian President Dr. APJ Abdul Kalam called on the Indian IT services industry to out-do its already spectacular success, achieving a size of $200 billion by the year 2010. With $28.4 billion in revenue in 2005, the goal is extremely ambitious. According to a McKinsey study commissioned by Nasscom, healthy growth ought to take […]

MUMBAI, India—India could be home to the worlds dominant IT firms in 20 years–if. That was the theme of a panel discussion during the first day of the Nasscom 2006 conference here. Arun Maira, chairman of the Boston Consulting Group, India, said that India could do in IT what the Japanese have done in the […]

General Motors, in the week of Jan. 30, awarded $7.5 billion in technology contracts over the next five years. Not included in the deal were hardware, software and application development expenses. That work will be parceled out as the need arises. In addition, telecommunications contracts are being bid separately and will be announced later this […]

EDS has taken many of the tough steps necessary to execute a corporate turnaround. The company has shed incompatible units, eschewed risky deals and cut costs. CEO Michael Jordan said in eWEEKs recent cover story that these steps have taken hold and are starting to pay off. There are signs that he is right. But, […]

General Motors CIO Ralph Szygenda last week rolled out what he has called the third wave of outsourcing—$7.5 billion of IT work over the next five years—but few big changes were apparent, raising questions about how the beleaguered company will benefit from its technology model, which Szygenda has spent years painstakingly constructing. Indeed, once the […]

EDS, Hewlett-Packard and Capgemini emerged as the biggest winners as General Motors handed out some 7.5 billion dollars worth of IT contracts for the next five years. Also getting significant pieces of the pie were IBM, Compuware Covisint and Wipro. The announcement was the culmination of a 10-year process of disengagement from EDS as GMs […]

NEW YORK—IBM is seeking to capitalize on its considerable research efforts by disseminating its speech recognition, language translation and speech synthesis software to users and software makers in a variety of industries. Although the company has many research irons in the fire at its Watson Research Center in Yorktown Heights, N.Y., and at other facilities, […]