Stan Gibson

Many organizations slack off during the summer. Precisely because of that, its a good time for the ambitious to get ahead. One way to get ahead is to get your outsourcing house in order—and a good way to do that is to crack open the IT Infrastructure Library. ITIL was created by the Office of […]

Dutch financial institution ING and a group of outsourcing providers have agreed to a $1 billion, five-year deal covering workplace services for INGs banking and insurance operations in the Netherlands and Belgium. ING Group, based in Amsterdam, Netherlands, provides banking, insurance and asset management in over 50 countries. /zimages/1/28571.gifLearn the keys to successful management in […]

In its push to gain credibility as an enterprise IT vendor, Dell is turning up its high-end service a notch with an offering that boasts global coverage and more sophisticated monitoring tools. The new Platinum Plus service replaces the previous Platinum offering, and current Platinum service customers will be converted to Platinum Plus at no […]

Research and development, once cherished as the crown jewels of competitive advantage at most companies, is increasingly becoming a global commodity. The trend to hand R&D tasks to outsourcing partners has been gaining momentum in recent years. The movement cuts across a wide variety of industries, including IT, and encompasses companies both large and small. […]

Stereotypes may be odious, but sometimes they are accurate. During my recent visit to Moscow to interview executives at Russian software outsourcing companies and to participate in the Russoft Associations Russian Outsourcing & Software Summit, one theme emerged time and again: Russian software developers are talented, hardworking and opinionated. In contrast, Indian software developers are […]

IBM will help its customers improve their research and development efforts both by offering them advice and giving them a peek at its own processes. In an initiative announced June 14, IBM Global Business Services experts will advise customers on methods that IBM uses to annually earn more U.S. patents than any other company. IBM […]

MOSCOW—As a smaller Russian software outsourcer, Auriga faces the challenge of raising its profile in an industry where size matters when it comes to the ability to attract attention and win contracts. “We want to be an American company based in Russia,” said Auriga president Alexis Sukharev in an interview here at Aurigas Moscow development […]

MOSCOW—The rapidly developing Russian economy presents the Moscow office of IBM Global Services with plenty of challenges as executives there seek to convince Russian IT managers that outsourcing has its place in the IT landscape. “We were missionaries a few years ago,” said Sergey Yaskevich, global services director for IBM East Europe/Asia, explaining that at […]

When Daniel Marovitz sought an offshore partner, he scanned the globe. “We talked about Canada, Ireland and low-cost locations in the United Kingdom. But it really came down to India and Russia,” said Marovitz, chief technology officer for global banking at Deutsche Banks investment banking unit, in London. Marovitz soon found the approaches of companies […]

Can Russia do what India has done? The answer is no, but … Russias largest software outsourcing providers are tiny when compared with their Indian counterparts. None has more than $60 million in annual revenue, while the biggest Indian players boast more than $2 billion annually. At Russoft Associations Russian Outsourcing & Software Summit here […]

Frustrated by the challenge of growing its sales dramatically among the large enterprises where it already dominates, IBM has turned its attention to smaller enterprises in a big way. For IBM, pursuing smaller enterprises is a corporate imperative across the companys software, hardware and services units. In its most recent quarter, ended March 30, IBM […]

Tom Miller is a wanted man. Hes wanted by Microsoft and a handful of other top technology vendors willing to go to unusual lengths to get his business, even though his company might look like small potatoes to some. “The enterprise market is saturated. Vendors have woken up to say, Here is a market that […]