Wayne Rash

I don’t think we’d ever have seen anything like Apple CEO Tim Cook’s letter of apology to his customers in the past. In this extraordinary letter, Cook tells Apple’s customers he’s sorry that the Maps app for iOS 6 didn’t work out as well as it should have. Then Cook did something even more striking–he […]

When you see BlackBerry 10 being demonstrated, it doesn’t look all that revolutionary, at least until you look a little closer. Then you realize that you’re able to do things on this new touch-screen device you can’t do with other smartphones. You have an always-available unified messaging app that’s user-configurable. There’s a new on-screen keyboard […]

I’m pondering a map of Washington, DC, looking for the Washington Monument. For those of you who aren’t from here, it’s that tall, pointy obelisk at the end of the National Mall. But if you believe Apple’s map app for iOS 6, the location of perhaps the most famous point of interest in the U.S. […]

iPhone 5 Draws Endless Lines of Buyers on First Day of Sales iPhone Buyers Queued Up Outside Verizon Stores Too As shown by the line outside the Verizon store, Apple wasn’t the only place with lines of buyers waiting to buy the iPhone 5. A lot of people showed up at the Verizon store where […]

I started my quest to get iOS 6 running on my third-generation iPad shortly after midnight Sept.19. However, I was perplexed when I got the message that my software was up-to-date when I selected the Software Update choice on the settings menu. I tried a couple more times with the same results. This didn’t seem […]

Chuck Goldman thinks that Apple’s new iPhone 5 is a great phone for the enterprise, and he’s in a position to know. Goldman, who was Apple’s director of enterprise field engineering, was the guy who launched the original iPhone for the enterprise. “I launched the original iPhone in 2007 in Apple’s enterprise data program,” Goldman […]

There’s no question that the iPhone 5, while not exactly ground-breaking, is a nice upgrade to Apple’s flagship device. It’s faster, the screen is bigger and it finally supports Long-Term Evolution (LTE). Considering that it costs exactly the same as the iPhone 4S used to cost, it must be a perfect deal for your enterprise, […]

During the thick of the 1996 presidential campaign, I followed the candidates and their communications staffs around the country reporting on their use of the then-nascent World Wide Web. I also followed smaller campaigns and the activities of pressure groups. I reported for a different publication in those days, but my efforts eventually resulted in […]

The biggest news about the iPhone 5 is that it has a bigger screen. The iPhone 5 also has Long-Term Evolution (LTE) support, and it’s thinner and lighter than previous iPhones. Some apps will take advantage of the larger screen, for example the Calendar app will show five days at a time. In other words, […]

You already know that Apple is launching its new iPhone 5 in San Francisco Sept. 12. You already know that the hype has reached levels unseen since, oh, the launch of the iPhone 4S (which everybody thought would be the iPhone 5). Secretly, deep down inside, you probably also know that this new iPhone will […]

Nokia’s introduction of the Microsoft Windows Phone 8-based Lumia 920 and 820 was what has become a typical product launch in the wireless business-with lots of hype, speeches from CEOs, tantalizing details about new features and breathless commentary from company executives. None of this is surprising. But unlike Apple’s upcoming iPhone 5 introduction, it’s not […]

Nokia’s launch of the Windows Phone 8 into Nokia’s hardware, and in the process develop capabilities you really can’t get elsewhere. Much of the announcement focused on the new PureView camera that resides in the Lumia 920. This phone features more light-gathering capability for its camera than other phones, and it performs optical stabilization to […]