William Anderson

William Anderson is Executive Vice President of Technology at Maximizer Software. William is responsible for setting the direction and overseeing strategy and progress of research and development, customer support and services groups. William is recognized as a leading authority in the CRM industry, having more than 18 years of CRM software development expertise. William graduated with a B.S. in Computer Science from the University of Western Ontario. He can be reached at [email protected]

How to Motivate Smartphone and Application Adoption from the IT Side

If you are starting to see rogue devices such as iPhones being brought into your organization that are not part of your official mobile infrastructure, know that this actually...

How to Use Smart Phones to Cut IT Total Cost of Ownership

Most businesses today have field and remote staff who use laptops, cell phones and other mobile devices. The number of employees doing so is escalating dramatically. Enterprises will see...

Latest Posts

Top AI Software

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Capital One’s Cat Posey on How to Build a Machine Learning Team

I spoke with Cat Posey, Sr. Technology Director, Machine Learning, at Capital One, about strategies for effective collaboration in machine learning, including the value...

Beyond CX: A Digital Playbook for Thriving in a Hyper-Customer-Centric World

When the telecom giant Vodafone decided to shift its entire global enterprise to a single digital environment, it clearly had its 300 million customers...

Dialpad Rounds Out its CCaaS with Acquisition of Koopid

This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has...

Cambridge Quantum’s Ilyas Khan on the Future of Quantum Computing

I spoke with Ilyas Khan, Director and CEO of Cambridge Quantum, about his forecast for milestones in the future of quantum computing; he also...