William Anderson

William Anderson is Executive Vice President of Technology at Maximizer Software. William is responsible for setting the direction and overseeing strategy and progress of research and development, customer support and services groups. William is recognized as a leading authority in the CRM industry, having more than 18 years of CRM software development expertise. William graduated with a B.S. in Computer Science from the University of Western Ontario. He can be reached at [email protected]

How to Motivate Smartphone and Application Adoption from the IT Side

If you are starting to see rogue devices such as iPhones being brought into your organization that are not part of your official mobile infrastructure, know that this actually...

How to Use Smart Phones to Cut IT Total Cost of Ownership

Most businesses today have field and remote staff who use laptops, cell phones and other mobile devices. The number of employees doing so is escalating dramatically. Enterprises will see...

Latest Posts

Coming to Security Mandate Near You: SBOMs

The recent executive order will expand what companies must disclose to the government when a data breach occurs. Like the California Consumer Privacy Act (CCPA), these...

Using Data and Tech to Boost Your Customer Service Center: 5 Tips

Customer satisfaction is the umbrella metric of any contact center. Our industry thrives on happy customers and top-notch experiences. Delivering on that overarching goal has...

Making the Shift to a Hybrid Work Environment

Contrary to what many believed prior to early 2020, we now know the concept of the home office actually works. This is one of...

The Asus ROG Strix G15 Advantage Laptop: For When You Want Pure Power

Last week I talked about the HP Zbook Firefly and how it compared to the HP Dragonfly Max. This week, I’d like to talk...

Precisely CEO Josh Rogers: Understanding Data Integrity

I spoke with Josh Rogers, CEO of Precisely, about the concept of data integrity: what it means, why it's so critical to effective data...