Zeus Kerravala

Nvidia’s Corp will be running its GPU Technology Conference, known more commonly as GTC, virtually from November 8-11, 2021. In my view, GTC is the single best resource to learn about all aspects of artificial intelligence and machine learning. NVIDIA arguably does this better than any other technology company. I attend many events every year, […]

The concept of “full stack observability” has become increasingly important as applications have become more dynamic and distributed. In fact, Cisco has invested billions of dollars in acquiring companies such as Thousand Eyes and AppDynamics to ensure it can see the entire stack – from the network through the application, as this is the only […]

Vonage is expanding its cloud application programming interface (API) communications portfolio with the acquisition of Jumper.ai, a Singapore-based provider of omnichannel conversational commerce and customer engagement solutions. Jumper.ai’s all-in-one platform brings together human conversations, guided chats, and natural language processing (NLP) to help businesses personalize their online customer experience. Jumper.ai was a visionary in conversational […]

This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has made in the last two months. About one month ago, Dialpad announced it was buying Kare Knowledgeware for its virtual customer care capabilities. A few weeks before that, it announced a […]

Hybrid work has been the single most important topic in my discussions with C-level executives at a company of all sizes. This isn’t just CIOs and CTOs I’m having conversations with, but also CEOs, heads of HR, CFOs and anyone in a leadership position. I recently had a conversation with Juan Vela, Global Head of […]

The vision for integrated unified communication (UC) and contact centers (CC) has been discussed in industry circles for years now, and almost every UC and CC vendor has aligned themselves to sell both technologies. Over the years, I have asked all the major vendors, what is driving the merging of these two disparate platforms. I […]

This week Citrix announced its new Secure Private Access service, adding to its secure access service edge (SASE) portfolio. The service is a cloud-delivered zero trust network access (ZTNA) platform which is completely transparent to the user and protects access to applications and services irrespective of where the user is working. This means a worker […]

I recently spoke with Robin Olds, business development manager of innovation and transformation at Cisco, about how access to broadband rural areas would help the economy and benefit society.

At the recent Zoomtopia event, the company touted its ability to power digital healthcare and financial services. Zoom already integrates with popular electronic health record (EHR) systems, such as Epic. This allowed the company to quickly shift to telehealth at the start of COVID-19. People were comfortable using Zoom to video chat with family, friends, […]

F5 has announced an agreement to acquire Boston-based Threat Stack for $68M. The purchase of Threat Stack is F5’s fourth acquisition in the past two years as the company is looking to transform from a hardware-centric network vendor to software and cloud company that provides network and security solutions. In 2019, the company made its […]

I recently spoke to Mark Wayland, chief revenue officer at Box, who explained how the platform is enabling enterprise users to secure, share, and easily access content in a hybrid work environment.

To better understand how Zoom has evolved to support educators and the value of digital platforms, I spoke with Pat La Morte, global education solutions lead at Zoom Video Communications.