Zeus Kerravala

The interest in software defined wide area networks (SD-WANs) and secure access service edge (SASE) was high pre-pandemic, but since then, interest has skyrocketed. In a recent survey by ZK Research, we found that 62% of businesses have accelerated SD-WAN plans in the past year. Similarly, SASE has seen a sharp rise in interest, although […]

AI brings a number of new capabilities to cyber security. To understand the impact it can have, I recently interviewed Sam Jones, VP of Product Management and security at start-up Stellar Cyber.

DigiCert, a tech company specializing in digital security like secure socket layer (SSL) and public key infrastructure (PKI) encryption, just launched a new cloud-based tool for digital signatures called DigiCert Document Signing Manager. The solution uses proven electronic signatures to verify the signer’s identity and ensure that signed documents have not been modified. It comes […]

The world of technology has seen more disruption in the past 18 months than in any other period in history. Businesses have accelerated digital transformation plans and introduced several new technologies, such as cloud, mobility, IoT and edge computing. The commonality for these is that they are all network-centric technologies, meaning the network plays a […]

This week Bandwidth plans to roll out a version of its direct routing and E911 product, Duet, specifically for RingCentral. The product is currently available for Microsoft Teams and has seen strong adoption as Teams customers look to add calling. Now Bandwidth is providing this to RingCentral customers as an option to Ring’s current calling […]

In the sports-event industry, the COVID-19 pandemic created unprecedented challenges. Despite the setbacks, COVID-19 accelerated digital transformation initiatives, resulting in a better experience for fans as they returned to in-person sporting events. For professional baseball team Boston Red Sox, this meant moving to 100 percent digital ticketing at America’s most beloved ballpark, known better as […]

This week, managed service provider, Masergy unveiled a solution called Performance Edge that brings Ethernet-like performance to a single broadband connection. To understand better how this works, I interviewed Masergy CEO, Chris MacFarland.

On July 20, NVIDIA launched TensorRT 8, a software development kit (SDK) designed to help companies build smarter, more interactive language apps from cloud to edge. The latest version of the SDK is available for free to members of NVIDIA’s developer program. Plug-ins, parsers, and samples are also available to developers from the TensorRT GitHub […]

Whether it’s an e-commerce giant like Amazon or the local shoe repair shop, great customer experience (CX) is a key factor that differentiates a business from its competitors. Consumers are programmed to expect the best service from companies. When a local shoe repair shop promises to have the shoes ready on Friday and delivers a […]

One of the largest public K-12 school systems was faced with a dilemma when the COVID-19 pandemic forced students, teachers, and administrators to go remote. How would one of the largest midwestern school districts communicate with parents and guardians without staff to answer phones at empty school buildings? This school system, which operates 150 schools […]