Close
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Development
    • Development

    Gauging Hosted App Responsibilities

    By
    eWEEK EDITORS
    -
    April 30, 2001
    Share
    Facebook
    Twitter
    Linkedin

      Someday the technology sector will prosper again, and by the time that happens, Response Networks Inc. hopes to have weeded out the pretenders in the hosted applications niche.

      With its Pulsar xSP software debuting this summer, said Ivan Shefrin, co-founder of the North Andover, Mass., company, Response will have software to sell to application infrastructure providers, which will resell it as a service. The goal is to help ASPs (application service providers) and their enterprise customers learn whos to blame when a hosted service chain breaks—not just to find out what broke, Shefrin said.

      “The ASP needs to be responsible for [service-level agreements], but the infrastructure hes using to deliver that application belongs to half a dozen organizations that he doesnt control,” he said. Because SLAs are usually based on availability, not performance, he said, “usually the punishment doesnt fit the crime because the SLA refund isnt equivalent to the amount of business lost.”

      For now, Pulsar xSP is being beta tested by Cisco Systems Inc., the San Jose, Calif., networking equipment giant. Cisco is also a Response business partner and minority investor.

      “So far, its meeting all expectations. Were going to need to deliver response-time credibility,” Cisco representative Richard Steranka said. Ciscos Internet Communications Software Group is testing Pulsar with other products from Cisco and third-party vendors, possibly as a precursor to an upcoming service announcement, officials said. Other areas that SLA testing tools will need to address will be billing, provisioning and single-sign-on applications, Steranka said.

      Shefrin said a portal for such features is on Pulsars road map, along with a real-time packet monitoring feature. The future also holds wireless alerts, compatibility with network monitoring suites from BMC Software Inc. and Hewlett-Packard Co., and alliances with systems integrators. Through standards such as Extensible Markup Language and Sun Microsystems Inc.s Jini protocol, Pulsar will be able to link with operations service system layers, he said.

      Pulsar xSP will cost $50,000 to $100,000 to implement, plus monthly fees starting at $2,000, Shefrin said.

      eWEEK EDITORS
      eWeek editors publish top thought leaders and leading experts in emerging technology across a wide variety of Enterprise B2B sectors. Our focus is providing actionable information for today’s technology decision makers.

      MOST POPULAR ARTICLES

      Cybersecurity

      Visa’s Michael Jabbara on Cybersecurity and Digital...

      James Maguire - May 17, 2022 0
      I spoke with Michael Jabbara, VP and Global Head of Fraud Services at Visa, about the cybersecurity technology used to ensure the safe transfer...
      Read more
      Big Data and Analytics

      Alteryx’s Suresh Vittal on the Democratization of...

      James Maguire - May 31, 2022 0
      I spoke with Suresh Vittal, Chief Product Officer at Alteryx, about the industry mega-shift toward making data analytics tools accessible to a company’s complete...
      Read more
      Big Data and Analytics

      GoodData CEO Roman Stanek on Business Intelligence...

      James Maguire - May 4, 2022 0
      I spoke with Roman Stanek, CEO of GoodData, about business intelligence, data as a service, and the frustration that many executives have with data...
      Read more
      Applications

      Cisco’s Thimaya Subaiya on Customer Experience in...

      James Maguire - May 10, 2022 0
      I spoke with Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, about the factors that create good customer experience – and...
      Read more
      Cloud

      Yotascale CEO Asim Razzaq on Controlling Multicloud...

      James Maguire - May 5, 2022 0
      Asim Razzaq, CEO of Yotascale, provides guidance on understanding—and containing—the complex cost structure of multicloud computing. Among the topics we covered:  As you survey the...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2021 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×