Microsoft Exchange Server 2010: 10 Things You Need to Know

by Darryl K. Taft

Whether you access your e-mail from Outlook, a smartphone, or your Internet browser, you should be able to read, sort, reply, delete the same way you normally do.

Cached mode in Outlook gives you access to your e-mail when you arent on the Internet, all without having to install additional connector software.

Early warning system• Out of office• External recipient• Reply all on BCC• Moderated Distribution List• Restricted recipient• Lots of recipientsKnow what you cant do• Restricted Distribution List• Message size• Mailbox full

Users can choose the e-mail organization methods that work best for them: Organize using Folders or Categories; apply actions automatically by setting Inbox rules; or create Search Folders to view messages that meet search criteria.

Users can take action on conversations, including Ignore; view conversations in context; hide repeated information; and view all messages.

Exchange features a transformed voicemail experience with Exchange-powered voice mail enhancements like speech-to-text previews of received voice messages, and the flexibility for users to create customized voice mail menus and call-handling rules to ensure callers are given the right priority.

Users can share calendars internally or externally with trusted Exchange organizations (trust can be set by user or by domain, and once trust is set, everything is transparent), publish calendar in iCal format for anyone to see, or use the admin control for sharing and publishing

Tools for prioritizing e-mail and making sure it gets delivered, reducing the chances that an important message will get lost in the shuffle.

Features enabled by Lync Online or Lync Server include presence throughout Outlook Web App, see-and-set presence, chat using IM, starting a chat from anywhere you see a user, and IM log-in from multiple locations.

An e-mail system must have out-of-office functionality and flexible out-of-office capabilities.