1Profit Potential Driving ‘All In’ Deployment Plans for AI
A notable share of companies intend go “all in” on artificial intelligence (AI) initiatives, planning to implement AI enterprisewide in 2019, according to a recent survey from PwC. In doing so, organizations expect to boost profits, create a better customer experience (CX) and improve decision-making. To ensure that their workforce is up to the challenge, most businesses plan to launch continuous learning sessions that focus on this emerging technology, while identifying new skills and roles to effectively leverage it. More than 1,000 U.S. executives at companies either implementing AI or seriously considering doing so took part in the research. The following slide show presents highlights from the survey, with charts provided courtesy of PwC.
2Companies Commit to AI Deployments
3Dedicated Centers ‘Own’ AI Efforts
4Continuous Learning Required for Prepared Workforce
To build a workforce that’s prepared for these changes, 60 percent of companies are planning to launch continual learning initiatives that include AI, and 56 percent intend to develop a workforce plan that identifies new skills and roles needed as a result of AI. Nearly one-half anticipate changing performance and development frameworks to include AI skills.
5Security Boosts Trust Factor
6Transparency Distinguishes Integrity of Efforts
7Integration Tops Priority List
8Data Identification/Aggregation Playing Key Role
9Companies Anticipate Increased Profits, Better CX
10Proving ‘Trustworthy’ AI Emerges as Major Challenge
In listing the top AI challenges, 37 percent of respondents cited the need to ensure AI systems are trustworthy. Thirty-six percent cited the need to train employees to work with AI, and 36 percent cited the need to converge AI with other technologies.