1Sage Survey Provides Reality Check on Artificial Intelligence’s Impact
The technology industry is placing big bets on artificial intelligence, with the expectation that it will deliver major productivity and profit benefits across the global economy. It seems that every new technology product that is introduced these days has been enhanced in some way with artificial intelligence. Industrial process control, the internet of things, vehicles, business software and smart home products are all being integrated with some type of AI application. Now a new study from Sage Group examines how well consumers and corporate workers are adapting to AI in their work and lives. The report found that while some people are generally excited about AI, a surprising number aren’t particularly aware of the implications of AI in their homes or offices.
2It’s Time to Educate People About AI
3Most People View AI Positively
Even though a large number of people don’t have a good grasp on what artificial intelligence is, still, more than 80 percent of respondents generally believe AI could have a positive impact on their lives. That was despite 18.1 percent of U.S. tech enthusiasts saying they feared to some degree “the subjugation of humanity” to AI.
4Women in the U.S. Are Excited
Women—especially young women—appear to be particularly excited about artificial intelligence, according to Sage. In fact, 38 percent of women between the ages of 18 and 24 with a background in technology believe artificial intelligence will improve their lives “in the near future.” That was the largest number of any demographic.
5Worker Impression of AI Differs Among Industries
6An End to Repetition?
One of the early benefits of artificial intelligence may be the elimination of repetitive workplace tasks, Sage’s data suggests. About four in 10 American tech professionals said artificial intelligence will eliminate “repetitive workplace tasks.” Another 41 percent said AI will “diminish the need for repeating tasks.”
7The AI Voice Assistant Is Popular Among Consumers
8AI Goes Personal—Maybe
9Ethics Is a Major Concern
10What About Security?
11AI’s Five Core Principles
Sage’s study also looked at how to develop AI technologies for business. When developing AI technologies, Sage suggests focusing on five “core principles”: AI should account for user diversity; AI and users should be held accountable; AI should “show its workings”; AI should “level the playing field” for companies; and AI should focus on creating, as well as replacing, outdated technologies.