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    Home Applications
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    Ten Tips to Launching an MSP Practice

    By
    eWEEK EDITORS
    -
    May 28, 2012
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      1Ten Tips to Launching an MSP Practice

      1

      Written by John Hazard; Illustrated by Brian Moore

      2Ten Tips to Launching an MSP Practice – 1. Start small and build

      2

      Pick a single service and a subset of loyal customers or potential new accounts.

      3Ten Tips to Launching an MSP Practice – 2. Get help

      3

      Look to customers to help identify potential new service offerings.

      4Ten Tips to Launching an MSP Practice – 3. Tap vendors

      4

      Look for a vendor to supply software, services and experience in launching a managed service.

      5Ten Tips to Launching an MSP Practice – 4. Set expectations

      5

      Create a clear and succinct value proposition to help customers understand what you are offering.

      6Ten Tips to Launching an MSP Practice – 5. Assess the market

      6

      Consider whether regional or vertical market offerings make sense for your circumstances.

      7Ten Tips to Launching an MSP Practice – 6. Make them an offer

      7

      Provide potential customers with educational opportunities, audits and free trial offers.

      8Ten Tips to Launching an MSP Practice – 7. Staff accordingly

      8

      Hire sales and support people who can be proactive rather than reactive.

      9Ten Tips to Launching an MSP Practice – 8. Price it right

      9

      Consider pricing carefully and readjust as needed.

      10Ten Tips to Launching an MSP Practice – 9. Dot the ‘is’

      10

      Create contracts carefully so that everyone understands the deal.

      11Ten Tips to Launching an MSP Practice – 10. Think ahead

      11

      Ask for longer contract periods once the customer/service provider relationship is solidified.

      PrevNext
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