1Why Enterprises Need Better Monitoring Tools to Fix IT Infrastructure
Many enterprise users routinely experience application performance slowdowns and even outages, according to a recent survey from Virtual Instruments. The resulting report, titled “IT Monitoring Tool Gaps are Impacting the Business,” cites infrastructure deficiencies as the most common culprit—especially those which negatively impact networks and servers. To respond, IT is investing in a large number of infrastructure monitoring tools. Yet, relatively few of these tools are providing “full” app and infrastructure visibility. More than 400 global IT professionals took part in the research, which was conducted by Dimensional Research. The following slideshow highlights key survey findings, with charts provided courtesy of Virtual Instruments.
2App Outages Common for Users
3Performance Slowdowns Cause Frequent Bottlenecks
4Application Downtime Has Major Impact
5Infrastructure Often Serves as Source of Issues
6Network Issues Lead All Infrastructure Woes
In taking a closer look at the infrastructure-related causes, 71 percent of respondents said network issues have created these outages or slowdowns over the last two years. Server issues were the second-leading cause (as cited by 66 percent of respondents), followed by storage or I/O issues (46 percent) and storage network-related issues (42 percent).
7Internal IT Brings Greater Risk
8Enterprises Require Multiple IT Monitoring Tools
9Full Visibility of Apps, Infrastructure Remains Elusive for Most Organizations
10IT Responds Quickly to Issues
More than four of five respondents said that—when users experience app outages or slowdowns—IT will identify the root cause within 24 hours either “always” or “most of the time.” In fact, 58 percent said their infrastructure management tools provide alerts to proactively resolve issues before they affect users.
11Teams Meeting SLA Standards
Four of five respondents also said their operations teams meet service-level agreements (SLAs) for mean time to resolution either “always” or “most of the time.” Only 4 percent said this happens “rarely” or “never.”