10 Essential Attributes of the Latest IT Management Tools
By Chris Preimesberger
Automation
Troubleshooting frequently includes tasks that are performed manually. Automation eliminates those boring, repetitive tasks and saves time.
Collaboration
Social, Facebook-like platforms let IT teams discuss IT issues and solutions in real time, before those issues become business threats.
Visibility
Adopting virtual reality helps IT teams build realistic views of their data centers. This enhances visibility and facilities management, and it accelerates accurate decision-making
Coverage
The never-ending stream of new technologies and devices is a fact of IT life. IT management tools need to keep pace and support the latest IT innovations.
Flexibility
IT management tools should be flexible, expandable and customizable to handle every IT need. They should be hands-on and empower the IT team.
Scalability
IT management tools should scale as your IT grows—without multiple polling engines, which increase hardware and maintenance footprints.
Usability
The IT management solution should be fast and easy to use. It should also load performance pages and reports quickly and provide a rich user experience.
Mobility
IT management tools should provide mobile apps that let you connect to your IT from anywhere, any time.
Deployment
Deploying the IT management software should be easy and quick. Within minutes, it should be up and running.
BYOB
Implement a BYOB, or bring-your-own-buddy, policy that lets IT staff bring family and friends to the data center. After all, we strive for higher workplace productivity so we can enjoy quality time elsewhere. Why not enjoy it at work?