10 Essential Attributes of the Latest IT Management Tools

By Chris Preimesberger

Troubleshooting frequently includes tasks that are performed manually. Automation eliminates those boring, repetitive tasks and saves time.

Social, Facebook-like platforms let IT teams discuss IT issues and solutions in real time, before those issues become business threats.

Adopting virtual reality helps IT teams build realistic views of their data centers. This enhances visibility and facilities management, and it accelerates accurate decision-making

The never-ending stream of new technologies and devices is a fact of IT life. IT management tools need to keep pace and support the latest IT innovations.

IT management tools should be flexible, expandable and customizable to handle every IT need. They should be hands-on and empower the IT team.

IT management tools should scale as your IT grows—without multiple polling engines, which increase hardware and maintenance footprints.

The IT management solution should be fast and easy to use. It should also load performance pages and reports quickly and provide a rich user experience.

IT management tools should provide mobile apps that let you connect to your IT from anywhere, any time.

Deploying the IT management software should be easy and quick. Within minutes, it should be up and running.

Implement a BYOB, or bring-your-own-buddy, policy that lets IT staff bring family and friends to the data center. After all, we strive for higher workplace productivity so we can enjoy quality time elsewhere. Why not enjoy it at work?