Weve heard of products as a service—such as buying installation and scheduled upgrades along with desktop systems for a flat fee—but what about services...
SCOTTSDALE, Ariz.—The supply chain in the 21st century is about a lot more than supply and demand, according to Bill Clinton, the forty-second president...
Following a published report claiming that Adobe Systems is poised to launch an antitrust suit against Microsoft over Microsofts Office 2007 planned PDF support,...
Oracle announced June 1 its plans to acquire supply chain management software developer Demantra. The terms of the deal are undisclosed.
Demantra offers software for...
When implementing a tool like Vontu 6.0, the number of technical considerations is almost matched by the quantity of philosophical and policy decisions that...
Chris OKeefe was, in a former life, an IT manager in charge of customer relationship management implementations at TIAA-CREF, a prestigious financial institution that...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...