IT Management News & Reviews - Page 1745

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Will SLAs Become SOPs? (standard operating procedures)

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Service-level agreements (SLA) are becoming a popular tool for ASPs to manage relationships with customers and partners, and to market their services.

Tacit Updates Expertise Tool

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Knowledge Management

Fast Facts Section B: February 5, 2001

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Online car seller CarOrder is taking a radical step to revive its flagging fortunes.

Fast Facts Infrastructure: February 5, 2001

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Williams Communications, hoping to focus its attention on its 33,000-mile fiber-optic network, will sell its enterprise services business unit, Williams Communications Solutions, to Platinum Equity Holdings.

Managing Project Explosions

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EPM helps spinoff tame whirlwind of new work

The Other Side of Everywhere

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Once upon a time, you or I could be shocked with the encroachment of advertisements into more and more nooks and crannies of our lives.

Macromedia Can Play with the Big Kids

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A merger that took place recently will have a big impact on a large number of people who build, design and maintain Web sites-the acquisition of Allaire by Macromedia.

Fast Breaks Newsfront: February 5, 2001

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Scram! Gateway founder Ted Waitt became the company's chief executive again last week, replacing Jeff Weitzen, who was named CEO in January 2000.

GMs Flat Denial

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ASP rumor gets good mileage

Privacy Advocates Not Suite on Nortel

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Analysts saluted, but privacy advocates squawked when Nortel Networks introduced a suite of smart switches last week designed to tap into users' Web surfing habits and learn things such as what banner ads would most likely seduce them.

Small Hosters Reach For Managed Holy Grail

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Now that Web hosting has landed among the most strategic business units at giants such as WorldCom, the best minds in the companies are looking for ways to squeeze every drop of revenue from the large server farms at the heart of this new industry.

Hilary Rosen

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President and CEO, Recording Industry Association of America

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