IT Management News & Reviews - Page 1750

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Will SLAs Become SOPs? (standard operating procedures)

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Service-level agreements (SLA) are becoming a popular tool for ASPs to manage relationships with customers and partners, and to market their services.

Tacit Updates Expertise Tool

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Knowledge Management

Managing Project Explosions

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EPM helps spinoff tame whirlwind of new work

George W. Bush

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President of the United States

Lights Out for Pure-Play ASPs

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As prospects dim, Futurelink focuses on professional services.

E-Marketplaces Slow To Launch

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With plenty of fanfare, big industry players introduced online marketplaces for everything from planes and automobiles to hotel rooms last year.

Web Camera Minds the Store

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IQinVision's IQeye2 internet camera can help companies make sure that none of their equipment "walks out the door."

No Ringy-Dingy

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Internet phone providers begin to ax free services

This Ad Is All Wet

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That sinking feeling

Outsider Picked to Head ICANN

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The new chief executive chosen to lead the body charged with managing the Internet's domain name system walks into the job as somewhat of an unknown quantity, an attribute some say is needed.

Making Waves

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Online broadcasts breathe new life into small radio station

Novell: Big Spender?

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Company's acquisition strategy meets with skepticism.

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