Close
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Cybersecurity
    • Cybersecurity
    • Networking

    Expert: Converged Networks Bring Converged Threats

    Written by

    Paul F. Roberts
    Published September 20, 2005
    Share
    Facebook
    Twitter
    Linkedin

      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      The threats posed by voice over IP networks have been well-publicized, but enterprise IT managers should be just as concerned about attacks that originate on older voice networks, according to one telecommunications executive.

      Modems that transmit data over public phone networks still pose a considerable threat to security, and vulnerable data networks can give hackers a new avenue to access vulnerable voice networks. Defending against the new generation of “converged threats” that traverse voice and data networks is a hidden cost of deploying VOIP technology and can change the calculus of moving to converged networks, said Andy Zmolek, security senior designer at Avaya Inc. on Wednesday.

      So-called “converged networks” that carry voice and data traffic using VOIP technology can bring tremendous benefits to companies that embrace the technology. However, companies need to plan their transition to converged networks carefully and weigh the added security risks in advance to avoid added costs from hacking or costly security add-ons after the fact, said Zmolek, who was speaking in an online session at Ziff Davis Medias Security Virtual Tradeshow (Ziff Davis Media is the parent of eWEEK.com).

      VOIP might mean that voice information is traveling over the same pipes as other data, but that doesnt mean that traditional data protection products are adequate to protecting voice assets, Zmolek said.

      “If you just treat voice like another application on the data network and you miss the new perimeter it creates, then youve only addressed half the problem,” he said.

      While they might not be cutting-edge technology, modems attached to critical servers or desktop systems that can be accessed over phone lines still pose a real risk to enterprise networks.

      “How many of you think about access to your telephone network? How much attention is paid to your telephone perimeter?” Zmolek asked attendees to the online session, “Facing the Dark Side of Convergence.”

      Threats from phone hacking include unauthorized use of company bandwidth, subscription fraud and toll fraud, in which attackers use a companys voice system to run up expensive toll calls, sometimes totaling $75,000 or $100,000 over a weekend in bogus charges, he said.

      Voice systems can also hold critical data such as passwords and Social Security numbers submitted through interactive voice response systems, he said.

      Converged networks increase the number of ways outside attackers can access data on voice systems, by creating bridges between vulnerable data servers and voice infrastructure, and vice versa, he said.

      “The weaknesses of one world become a means for threatening the other. A voice exploit can be used to target the data network, and vulnerabilities on the data network are now a problem for the voice world,” he said.

      Organizations that soberly consider the security risks before they make the transition to converged networks can often address most or all of the security threats with little additional cost to deploy the technology, he said.

      Private branch exchange and voice gateway devices usually have security features built in that can restrict the types of services they offer. In addition, technology vendors like SecureLogix Corp. sell voice management and security products that monitor and control access to and from voice gateway devices, much like how Internet firewalls filter data traffic, he said.

      /zimages/6/28571.gifThe American Red Cross uses VOIP to help with its hurricane relief efforts. Click here to read more.

      Ultimately, protecting voice and data traffic involves many of the same steps: hardening critical servers and perimeter defenses, implementing identity and access management technology, and using encryption to protect data from digital eavesdropping, he said.

      Still, organizations that plan on switching to VOIP and converged networks just to save money, but arent considering additional applications of the technology or the added exposure that converged networks bring may end up with an unpleasant surprise, as the cost of securing the new VOIP network and preserving quality of service change the calculus of VOIP deployments, he said.

      “[Security] doesnt need to change the value proposition … but if the cost of [phone system] adds, moves and changes is the underlying value proposition, thats trivial and I dont think justifies the investment,” Zmolek said.

      /zimages/6/28571.gif Check out eWEEK.coms for the latest news, views and analysis on voice over IP and telephony.

      Paul F. Roberts
      Paul F. Roberts

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      MOST POPULAR ARTICLES

      Artificial Intelligence

      9 Best AI 3D Generators You Need...

      Sam Rinko - June 25, 2024 0
      AI 3D Generators are powerful tools for many different industries. Discover the best AI 3D Generators, and learn which is best for your specific use case.
      Read more
      Cloud

      RingCentral Expands Its Collaboration Platform

      Zeus Kerravala - November 22, 2023 0
      RingCentral adds AI-enabled contact center and hybrid event products to its suite of collaboration services.
      Read more
      Artificial Intelligence

      8 Best AI Data Analytics Software &...

      Aminu Abdullahi - January 18, 2024 0
      Learn the top AI data analytics software to use. Compare AI data analytics solutions & features to make the best choice for your business.
      Read more
      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Video

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2024 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×