Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News
    • Networking

    Smarts, Concord Partner On Network Analysis

    By
    Paula Musich
    -
    March 27, 2002
    Share
    Facebook
    Twitter
    Linkedin

      System Management Arts Inc. and Concord Communications are teaming up to combine their respective root cause analysis tools and historical performance reporting system.

      The result of the integration effort is a new module that allows management data to be shared by System Managements InCharge root cause analysis software and Concords eHealth suite of performance management tools. Systems Management, known as Smarts, will also resell the Concord tools and both vendors will conduct joint marketing activities.

      The integration module provides two types of information integration. A common launch capability allows a user working with the InCharge topology map to right click on any event or object and bring up eHealth Trend Reports or At a Glance Reports on the event or object.

      “The second type of integration is to consolidate all information Concord collects from systems and applications and all the network information we collect and then consolidate it, correlate it and put it in a business context,” described Roger Pilc, COO of Smarts, in White Plains, N.Y. The latter information is from data gathered by eHealth SystemEDGE and AdvantEDGE agents.

      The result is richer correlation and an immediate assessment of what business is affected by performance problems.

      “Our real-time live information is being fed to Smarts into their console for fault management. Theyre able to get more than just network information and build that into their model on the root cause side so you can correlate problems and see the impact on the servers, the network and the business,” added Kevin Conklin, executive vice president of business development at Concord Communications, in Marlboro, Mass.

      The combination of both vendors toolsets could help both compete more effectively with the large enterprise management system vendors such as IBMs Tivoli unit, Computer Associates International Inc.s Unicenter and Hewlett-Packard Co.s OpenView, believes Zeus Kerravala, vice president at the Boston-based market research firm Yankee Group.

      “If you look at Tivoli, theyve never had a strong network management platform. Smarts has been a thorn in their side,” Kerravala said. ” Smarts access to Concord customers lets them poke more holes in the Tivolis of the world. Helping them broaden the scope of what they can do will cause them more discomfort.”

      Smarts takes a different approach to root cause analysis compared to the larger players. Rather than managing events, and consolidating management data from element managers, it built object models for how network elements work and the kind of problems they experience. Then InCharge collects the information it needs from those IT elements. That information populates a repository with network data so that operators can learn from it to better understand whats causing a problem.

      Smarts approach seems to have struck a chord for operations managers. The privately held firm grew 60 percent from 2000 to 2001 and grew 35 percent in the fourth quarter of last year, according to Pilc.

      Both Smarts and Concord will resell the integration module, which is available now.

      In other Smarts news, the company on Monday will outline its product roadmap for bringing its root cause analysis to other major IT elements, including security, application services, ATM/frame relay, broadband and optical networking domains. InCharge, which initially focused on IP-centric networks, will provide much broader coverage in its ability to automatically integrate, correlate and perform root cause analysis. The new Smart adapter supporting the five new areas will be released this year.

      Paula Musich
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×