1Taking a User-Centric Approach to BYOD
For the report “BYOD: Putting Users First Produces Biggest Gains, Fewest Setbacks,” nearly 1,500 IT heads in 10 countries were interviewed. Researchers found that companies that treated BYOD as a strategic advantage, rather than as a headache, “were able to resolve some of the biggest BYOD problems, including security, access rights and data leakage.”
2Approaches to BYOD Vary by Region
The report describes organizations as mature (those well into a BYOD deployment) or immature (those just beginning or yet to form one). It found 17 percent worldwide to be considered mature, though in the United States, 38 percent were in that camp. While 10 percent of organizations overall said they discipline against BYOD, in Germany, it was 29 percent.
3Practices of Mature Organizations
4What Does BYOD Mean to Your Organization? Answer A
5What Does BYOD Mean to Your Organization? Answer B
6More Important to Manage Users Than Devices
7Getting Left Behind
Fifty-nine percent of organizations said that without BYOD, they could fall behind their competitors. Interestingly, that 59 percent included the group of 38 percent who discipline against BYOD. “This raised the idea that if they fear they’ll get left behind, they must recognize the benefit of BYOD and just don’t know how to manage their way into it,” the report suggested.
8BYOD as Catalyst for Improvement
9Understanding User Needs
10Focus on Serving the User
Organizations in Beijing, the only region of China represented in the study, reported the highest levels of agreement regarding the potential corporate gains from IT. In Beijing, at least 78 percent of the organizations said corporations could benefit from BYOD. Overall, 64 percent of companies overall said they believed BYOD could help reduce costs.
A “huge” benefit of a user-focused approach is employee morale, said the report, and good morale contributes in a big way to organizational performance. Overall, 65 percent of organizations said BYOD can help them attract and retain talent; among those with a user-centric approach, that number was 83 percent.
13The Role of IT
14IT vs. Business Needs
When asked what business needs but IT can’t deliver, the top answers were, respectively, more access to data in real time, more access to data from mobile devices, and technology that allows people across the organization to better collaborate. Ninety-two percent of IT heads said business managers want things IT can’t deliver, “a lot of which involve BYOD,” said the report.
16Business Pain Points
17BYOD Winners and Losers
BYOD has made organizations more agile and mobile, increased productivity and made them better able to address customer requests. Those embracing BYOD with an open mind are, the report found, “experiencing fewer problems with BYOD and also experiencing more benefits—a win-win situation for those out in front.”